Senior Investor Reporting Operations Lead

PNC; Birmingham (AL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with company match

Paid time off

Educational assistance

Job summary

PNC in Birmingham, AL is seeking an Operations Advisor Senior to join the Investor Reporting team. The role focuses on accurate reporting and remitting funds per servicing agreements while managing regulatory risk.

It requires 4+ years in loan servicing, strong financial calculations, and leadership skills to mentor peers and guide senior objectives. The position is office-based within the Midland footprint, with a focus on independent work, rigorous attention to detail, and effective problem

Qualifications

• Minimum four years of loan servicing experience, preferably in investor reporting.
• Strong understanding of financial calculations and cash movement concepts.
• Exceptional time management and prioritization skills.
• Highly organized and detail oriented.
• Demonstrated independent problem solving capability.
• Sound decision making and leadership abilities.
• Ability to work independently and mentor peers.

Responsibilities

• Leads a critical operational support service within an operational unit and mentors the team.
• Establishes performance measurements and oversees business impact; communicates statistics to stakeholders.
• Promotes and monitors production workflow; resolves complex escalation issues.
• Monitors efficiency, drives change, and collaborates with business partners.
• Ensures adherence to policies and regulatory standards; mitigates risk.

Skills

Loan servicing

Financial calculations

Time management

Attention to detail

Problem solving

Leadership

Analytical skills

Independent work

Education

Bachelor's degree

Job description

PNC in Birmingham, AL is seeking an Operations Advisor Senior to join the Investor Reporting team. The role focuses on accurate reporting and remitting funds per servicing agreements while managing regulatory risk.

It requires 4+ years in loan servicing, strong financial calculations, and leadership skills to mentor peers and guide senior objectives. The position is office-based within the Midland footprint, with a focus on independent work, rigorous attention to detail, and effective problem