Senior Inventory Technician & Process Lead

Mattel; Jonestown (Lebanon County); On-site; USD 55,000 - 85,000; Full time

Job summary

Mattel is seeking a Sr. Inventory Technician in the United States to lead cycle-counts and inventory-control activities across B2B, DTC, receiving, warehousing, and distribution center functions. You will investigate discrepancies, perform advanced reconciliation, and process adjustments up to $1,999 with supervisor approvals for higher amounts.

Strong analytical and leadership abilities are essential. You will provide guidance to Inventory Records Assistants and Technicians, ensure audit

Qualifications

• Three or more years of progressively responsible inventory-control, warehouse, distribution, logistics, or systems experience.
• Advanced proficiency in the inventory, warehouse-management, reporting, and documentation systems used by the assigned location.
• Demonstrated ability to independently investigate and resolve complex inventory discrepancies.
• Demonstrated ability to create or schedule cycle-count work and coordinate completion across a team.
• Ability to provide day-to-day work direction and technical guidance without formal supervisory authority.
• Advanced analytical, critical-thinking, reconciliation, and root-cause problem-solving skills.
• Ability to interpret complex transaction histories, control requirements, reports, documentation, and inventory data.
• Ability to process inventory adjustments accurately within assigned authority and established controls.
• Knowledge of separation-of-duty, audit-trail, SOX, document-retention, and inventory-control requirements.
• Ability to identify trends, recommend corrective action, and communicate complex findings clearly.
• Ability to collaborate effectively with Operations, Shipping, Receiving, Returns, Supply Chain, IT, Finance, Security, Quality, and other partners.
• Powered industrial equipment certification may be required or maintained based on site and assignment.
• High school diploma or GED.

Responsibilities

• Perform all assigned work safely and in accordance with Mattel safety policies, procedures, and established work practices.
• Identify and promptly report unsafe conditions, product concerns, inventory discrepancies, damaged equipment, or other workplace hazards.
• Create, schedule, prepare, distribute, and follow up on cycle-count, audit, research, documentation, and special-project assignments.
• Provide day-to-day work direction and technical guidance to Inventory Records Assistants and Inventory Technicians.
• Review completed counts, recounts, supporting documents, and system results for accuracy and completeness.
• Independently investigate and resolve complex, repeated, high-risk, or systemic inventory discrepancies.
• Perform advanced reconciliation and root-cause analysis to determine whether discrepancies result from shrink, mislocation, status errors, incomplete transactions, replenishment, putaway, picking, shipping, receiving, returns, damage, or other process failures.
• Research, validate, and process authorized inventory adjustments up to $1,999 and obtain Supervisor approval before processing adjustments of $2,000 or more.
• Verify adjustment documentation, reason codes, references, approvals, audit trails, and supporting records, and reinforce required separation of duties.
• Review inventory trends, recurring discrepancies, count-completion performance, adjustment activity, and other applicable KPIs and recommend corrective or preventive action.
• Coordinate annual, semiannual, monthly, or special physical inventory and cycle-count activities and lead assigned special projects.
• Provide technical training and process support to Inventory team members.
• Support audit, SOX, control-narrative, document-retention, and compliance requirements.
• Perform other related responsibilities and tasks as assigned.
• B2B Responsibilities section includes similar oriented items.
• DTC Responsibilities section includes similar oriented items.

Skills

Inventory control

Analytical skills

Root-cause analysis

Education

High school diploma or GED

Tools

MIMICS

AS400

RTL

OMNI

Job description

Mattel is seeking a Sr. Inventory Technician in the United States to lead cycle-counts and inventory-control activities across B2B, DTC, receiving, warehousing, and distribution center functions. You will investigate discrepancies, perform advanced reconciliation, and process adjustments up to $1,999 with supervisor approvals for higher amounts.

Strong analytical and leadership abilities are essential. You will provide guidance to Inventory Records Assistants and Technicians, ensure audit