Sr Inventory Technican

Mattel, Inc.and Subsidiaries; Jonestown (Lebanon County); On-site; USD 52,000 - 75,000; Full time

Job summary

Mattel, Inc. and Subsidiaries in Jonestown, PA seeks a Sr Inventory Technician who leads inventory controls, schedules cycle counts, and acts as technical escalation for the Inventory team.

You will investigate discrepancies, perform advanced reconciliation, and ensure adjustments comply with controls and approvals. The role covers B2B and DTC inventory processes and requires safe operation per Mattel policies.

Responsibilities

• Perform cycle counts and schedule inventory work.
• Investigate discrepancies and perform root-cause analysis.
• Process inventory adjustments up to $1,999 with supervisor approval for $2,000+.
• Provide technical guidance to Inventory Records Assistants and Technicians.
• Review counts and system results for accuracy and completeness.
• Coordinate physical inventories and special projects.

Job description

Sr Inventory Technican

Requisition Number: R239701

Location: Jonestown, Pennsylvania

Job Category: Strategy/Planning

CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Summary

The Sr. Inventory Technician safely performs the highest-level hourly technical inventory-control work and serves as the working lead and technical escalation point for the Inventory team. The position creates and schedules cycle counts, coordinates daily Inventory work, independently investigates complex discrepancies, performs advanced reconciliation and root-cause analysis, and processes inventory adjustments within established controls and approval limits.

Responsibilities

Network-Wide / All Assigned Inventory Operations

• Perform all assigned work safely and in accordance with Mattel safety policies, procedures, and established work practices.
• Identify and promptly report unsafe conditions, product concerns, inventory discrepancies, damaged equipment, or other workplace hazards.
• Create, schedule, prepare, distribute, and follow up on cycle-count, audit, research, documentation, and special-project assignments.
• Provide day-to-day work direction and technical guidance to Inventory Records Assistants and Inventory Technicians.
• Review completed counts, recounts, supporting documents, and system results for accuracy and completeness.
• Independently investigate and resolve complex, repeated, high-risk, or systemic inventory discrepancies.
• Perform advanced reconciliation and root-cause analysis to determine whether discrepancies result from shrink, mislocation, status errors, incomplete transactions, replenishment, putaway, picking, shipping, receiving, returns, damage, or other process failures.
• Research, validate, and process authorized inventory adjustments up to $1,999 and obtain Supervisor approval before processing adjustments of $2,000 or more.
• Verify adjustment documentation, reason codes, references, approvals, audit trails, and supporting records, and reinforce required separation of duties.
• Review inventory trends, recurring discrepancies, count-completion performance, adjustment activity, and other applicable KPIs and recommend corrective or preventive action.
• Coordinate annual, semiannual, monthly, or special physical inventory and cycle-count activities and lead assigned special projects.
• Provide technical training and process support to Inventory team members.
• Support audit, SOX, control-narrative, document-retention, and compliance requirements.
• Perform other related responsibilities and tasks as assigned.

B2B Responsibilities

• Schedule and coordinate B2B cycle counts and ensure assigned counts and investigations are completed within established deadlines.
• Review and resolve significant cycle-count variances, negative inventory, quarantine issues, and complex transaction discrepancies.
• Process inventory adjustments up to $1,999 and obtain Supervisor approval before processing adjustments of $2,000 or more.
• Support Claims Department inventory checks, customer-service backorders, toy inspections, water or damage claims, returns, interplant transfers, and other complex B2B inventory processes where assigned.
• Coordinate special projects and provide work direction to Inventory employees assigned to the activity.
• Support the accurate preparation and retention of SOX and other control documentation.
• Use applicable systems such as MIMICS, AS400, RTL, OMNI, or successor systems as the technical Inventory resource.

DTC Responsibilities

• Create and schedule DTC cycle counts and audit-count activity and coordinate completion by the Inventory team.
• Perform advanced analysis of BYWMS transaction history, location activity, inventory movement, count results, and related data.
• Review complex discrepancies involving shrink, status errors, mislocations, picking, replenishment, putaway, returns, shipping, and damage.
• Process inventory adjustments up to $1,999 and obtain Supervisor approval before processing adjustments of $2,000 or more.
• Support major or SOX-controlled adjustments and maintain complete audit evidence.
• Review inventory KPIs, adjustment activity, count performance, inventory status, and recurring operational errors.
• Create IPTs, manual outbound