Senior Internet Ingress & Edge Engineer

EY; Grand Rapids (MI); Hybrid; USD 105,000 - 192,000; Full time

Job summary

EY is seeking a technically skilled Internet Ingress & Edge Engineer to support the operational management, availability, security, performance, and lifecycle of enterprise application delivery and ingress services across cloud and virtualized environments. The role focuses on load balancing platforms, ingress services, DNS integration, certificate services, edge security controls, and automation.

You will collaborate with security and incident response teams and participate in on‑call rotations

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent experience preferred.
• 5+ years of experience in networking, cloud infrastructure, application delivery, load balancing, Internet ingress, edge operations, or related platform engineering roles.
• Hands‑on experience troubleshooting end‑to‑end application traffic flows across DNS, TLS, load balancers, routing, cloud networking, firewalls, and backend targets.
• Experience supporting highly available production environments using formal incident, change, and problem management practices.
• Strong analytical, troubleshooting, documentation, communication, and cross‑team coordination skills.

Responsibilities

• Support day-to-day administration and operational ownership of ingress and edge connectivity services.
• Monitor platform health, service availability, performance, capacity, and operational risk.
• Troubleshoot connectivity, routing, load balancing, DNS, certificate, and application delivery issues.
• Support incident response, problem management, major incident coordination, and operational escalations.
• Participate in on-call support, service restoration, and planned maintenance activities.
• Configure, administer, and support AWS ALB, AWS NLB, AVI load balancers, and Azure ingress services.
• Maintain listeners, target groups, health checks, traffic policies, persistence, failover, and resiliency configurations.
• Perform configuration management, platform upgrades, maintenance, validation, and lifecycle activities.
• Support capacity planning, performance tuning, availability improvement, and configuration drift remediation.
• Coordinate with cloud, network, firewall, WAF, application, and vendor teams to resolve cross-platform issues.

Skills

Analytical

Troubleshooting

Documentation

Communication

Cross-team coordination

Education

Bachelor's degree

Tools

AWS ALB/NLB

AVI/NSX Load Balancer

Azure ingress

Terraform

Git

Job description

EY is seeking a technically skilled Internet Ingress & Edge Engineer to support the operational management, availability, security, performance, and lifecycle of enterprise application delivery and ingress services across cloud and virtualized environments. The role focuses on load balancing platforms, ingress services, DNS integration, certificate services, edge security controls, and automation.

You will collaborate with security and incident response teams and participate in on‑call rotations