Senior Internal Communications Strategist

First Citizens; Raleigh (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

401(k)

Job summary

First Citizens Bank is seeking an Internal Communications professional to drive alignment and engagement across the General Bank and ET&O, reporting to the Director of Internal Communications. You will translate complex priorities into clear messaging and partner with senior leaders to inform, inspire, and activate associates.

Lead end-to-end content strategy, ensure voice consistency with enterprise branding, and collaborate with cross-functional teams to deliver multi-channel campaigns and

Qualifications

• 8+ years in internal or corporate communications.
• Proficiency in Microsoft Office (Teams, PowerPoint, Excel, Word, Outlook).
• Experience with enterprise email tools, digital signage, and virtual event platforms.

Responsibilities

• Build trusted relationships with internal clients to align communications with business goals.
• Advise on messaging, channels, timing, and audience segmentation.
• Develop end-to-end internal communications aligned to strategic priorities and translate complex topics into clear content.
• Ensure consistent voice and alignment with enterprise brand standards.

Skills

Executive writing

Interpersonal skills

Discretion & diplomacy

Analytical mindset

Project management

Messaging clarity

Stakeholder influence

Audience segmentation

Executive-level communication

Education

High School Diploma or GED

Tools

Microsoft Office

Enterprise email tools

Digital signage systems

Virtual event platforms

Job description

First Citizens Bank is seeking an Internal Communications professional to drive alignment and engagement across the General Bank and ET&O, reporting to the Director of Internal Communications. You will translate complex priorities into clear messaging and partner with senior leaders to inform, inspire, and activate associates.

Lead end-to-end content strategy, ensure voice consistency with enterprise branding, and collaborate with cross-functional teams to deliver multi-channel campaigns and