Senior Internal Communications Lead – AI-Driven, Remote

Coinbase, Inc.; Montpelier (VT); Remote; USD 171,000 - 201,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Equity eligibility

Job summary

Coinbase is seeking an experienced Internal Communications professional to partner with executive leaders and reinforce our mission, strategy, and culture in an AI-native company.

You will own complex communications plans, advise leaders, and execute team-wide and company-wide events. You will proactively identify opportunities to scale comms using AI-enabled tools while maintaining human oversight and a focus on clarity and impact.

Qualifications

• 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
• Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
• Experience partnering with leaders and cross-functional stakeholders on communications initiatives.
• Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, with human oversight.
• Resilience and an even-keeled approach to organizational change and distributed teams.
• Strong organizational skills to plan multiple workstreams and balance speed with quality.
• Ability to quickly learn crypto concepts.

Responsibilities

• Own complex communications plans from strategy through execution and analysis.
• Advise leaders and partners with a deep understanding of the mission, strategy and culture.
• Support and execute company-wide events, preparing materials and speakers.
• Identify opportunities and build AI-enabled tools and workflows to scale internal comms.
• Measure effectiveness using data and feedback to drive improvements.
• Collaborate with Internal and External Communications teams and cross-functional partners.

Skills

Internal communications

Stakeholder management

AI-enabled workflows

Event planning

Data analysis

Education

Bachelor's degree in Communications

Tools

AI copilots

Job description

Coinbase is seeking an experienced Internal Communications professional to partner with executive leaders and reinforce our mission, strategy, and culture in an AI-native company.

You will own complex communications plans, advise leaders, and execute team-wide and company-wide events. You will proactively identify opportunities to scale comms using AI-enabled tools while maintaining human oversight and a focus on clarity and impact.