Senior Intermodal Dispatcher

Jetco Delivery; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Jetco Delivery in Houston, TX seeks an experienced Intermodal Dispatcher to take ownership of daily intermodal dispatch operations, coordinate drivers, and ensure customer satisfaction. You will assign loads, manage schedules, communicate shipment status, and maintain paperwork accuracy.

The role requires at least 2 years of intermodal or truckload dispatching experience, strong knowledge of port operations and Texas rail ramps, and excellent communication and organizational skills.

Qualifications

• Minimum 2 years of intermodal or truckload dispatching experience.
• Deep knowledge of port operations, container movement, intermodal equipment.
• Ability to prioritize and adjust plans quickly under pressure.
• Excellent communication and organizational skills.
• Strong geographic knowledge of Texas ports and rail ramps.
• Proficiency with Microsoft Office; Compcare VIntermodal a plus.

Responsibilities

• Take full ownership of daily intermodal dispatch operations.
• Assign loads and manage driver schedules to meet time-sensitive delivery demands.
• Communicate directly with customers regarding shipment status, exceptions, and special instructions.
• Manage Fast Pass requests, equipment releases, and paperwork accuracy.
• Monitor and resolve delays or service disruptions proactively.
• Collaborate with safety, maintenance, and compliance for smooth operations.
• Train and supervise assistant dispatchers or support staff.
• Uphold the highest safety standards for all personnel and loads.
• Provide leadership in maintaining and improving customer service performance.

Skills

Intermodal dispatching

Port operations knowledge

Prioritize under pressure

Communication skills

Organizational skills

Texas port/rail knowledge

Tools

Compcare VIntermodal

Microsoft Office & Outlook

Job description

Join a fast-growing logistics team with a strong reputation for investing in people, technology, and operational excellence. We offer a family-oriented environment and have been recognized multiple times by the Houston Chronicle as a Top Workplace.

Jetco Delivery is seeking an experienced Intermodal Dispatcher to take ownership of daily operations, driver coordination, and customer satisfaction across our intermodal division. If you have the skill set and leadership mindset to take the wheel, we want you on our team.

Position Highlights:

• Competitive compensation based on experience
• High-growth company culture with a safety-first focus

Key Responsibilities:

• Take full ownership of daily intermodal dispatch operations
• Assign loads and manage driver schedules to meet time-sensitive delivery demands
• Communicate directly with customers regarding shipment status, exceptions, and special instructions
• Manage Fast Pass requests, equipment releases, and paperwork accuracy
• Monitor and resolve delays or service disruptions proactively
• Collaborate with departments including safety, maintenance, and compliance to ensure smooth operations
• Train and supervise assistant dispatchers or support staff
• Uphold the highest safety standards for all personnel and loads
• Provide leadership in maintaining and improving customer service performance

Requirements:

• Minimum 2 years of experience in intermodal dispatching or truckload dispatching with intermodal exposure
• Deep knowledge of port operations, container movement, and intermodal equipment
• Ability to prioritize, strategize, and adjust plans quickly under pressure
• Excellent communication and organizational skills
• Microsoft Office & Outlook proficiency; experience with Compcare VIntermodal is a plus
• Strong geographic knowledge of Texas ports and rail ramps