Senior Insurance Systems & SQL Support Analyst

DXC Technology Company; Mobile (AL); On-site; USD 90,000 - 110,000; Full time

Job summary

DXC Technology in Mobile, AL is seeking a Senior Application Support Analyst (SQL / Insurance Systems) to join an international support team delivering Insurance Software solutions across multiple clients. The role focuses on application support, issue investigation, and delivering fixes with high customer satisfaction and adherence to SLAs.

You will work with SQL Server and DXC tools to investigate issues, deploy fixes, support enhancements, and ensure successful delivery of client solutions.

Qualifications

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving skills with ability to investigate issues and deliver effective solutions.
• Minimum 2 years’ SQL Server experience, including database development and support.

Responsibilities

• Provide application support and issue investigation for insurance software solutions.
• Deliver system enhancements and release activities within SLAs.
• Investigate, design, develop, test, and deploy fixes and improvements using SQL Server and DXC tools.
• Support end-to-end delivery lifecycle including requirements analysis, testing, and deployment.
• Mentor and support team members; participate in client meetings and service reviews.

Skills

SQL Server

Insurance Systems

Client-facing

SDLC ITIL

Problem Solving

Stakeholder Mgmt

Mentoring

Job description

DXC Technology in Mobile, AL is seeking a Senior Application Support Analyst (SQL / Insurance Systems) to join an international support team delivering Insurance Software solutions across multiple clients. The role focuses on application support, issue investigation, and delivering fixes with high customer satisfaction and adherence to SLAs.

You will work with SQL Server and DXC tools to investigate issues, deploy fixes, support enhancements, and ensure successful delivery of client solutions.