Senior Insurance Operations & Data Specialist

gaig; Los Angeles (CA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid Time Off and paid holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

GAIC Great American Insurance Company in Los Angeles is seeking an experienced insurance operations professional to handle complex policies, renewals, endorsements, and cancellations using multiple systems.

The role includes loading data, generating documents, preparing reports, and addressing premium/billing inquiries. You may coach staff and participate in talent decisions, in a full-time on-site capacity with competitive benefits.

Qualifications

• Expert knowledge of local, state, and federal insurance-related policies.
• Advanced analytical and organizational abilities with a focus on prioritization.
• Expert knowledge of insurance data processing systems and a broad organizational understanding.
• May authorize new business, renewals, and endorsements following instructions.
• Excellent interpersonal and communication skills.
• Provides guidance, training, and assistance to lower-level positions.
• Serves as a resource for other functional areas.

Responsibilities

• Examines and processes highly complex new insurance policies, renewals, endorsements, and cancellations using various systems.
• Enters or loads complex data into appropriate systems, conducting thorough research and resolution of data discrepancies to ensure accuracy and integrity.
• Generates and distributes policy documents, certificates of insurance, and other related materials, ensuring alignment with organizational standards and regulatory requirements.
• Organizes, prepares, and updates comprehensive reports. Determines and adjusts billing status as needed. Addresses premium/billing inquiries.
• Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Skills

Insurance operations

Data analysis

Communication skills

Leadership coaching

Education

High School Diploma

Associate degree preferred

Tools

Policy administration systems

Job description

GAIC Great American Insurance Company in Los Angeles is seeking an experienced insurance operations professional to handle complex policies, renewals, endorsements, and cancellations using multiple systems.

The role includes loading data, generating documents, preparing reports, and addressing premium/billing inquiries. You may coach staff and participate in talent decisions, in a full-time on-site capacity with competitive benefits.