Senior Insurance API Integration Lead

RELX INC; Dayton (OH); On-site; USD 75,000 - 125,000; Full time

Job summary

RELX INC is seeking a Senior Implementation Specialist to lead API and system-to-system integrations for insurance carriers, guiding implementations from discovery through delivery. You will partner with customers and internal teams to ensure alignment with underwriting, rating, and risk assessment workflows.

The role requires 5–8+ years in customer-facing implementation or project leadership, strong knowledge of integration technologies, and the ability to communicate effectively with technical

Qualifications

• Bachelor's degree in Business, Technology, Information Systems, or related field.
• 5–8+ years of experience in implementation management or related customer-facing role.
• Strong knowledge of insurance operations including underwriting, rating processes, carrier systems, and workflows.
• Experience managing complex customer implementations and driving successful project outcomes.
• Working knowledge of XML, JSON, SOAP, Web Services, SFTP, and related integration technologies.
• Proven ability to interpret technical specifications and communicate with technical and business audiences.
• Strong presentation, facilitation, and training skills, including executive-level interactions.
• Demonstrated success building trusted advisor relationships through a consultative, customer-focused approach.
• Proven leadership in product, process, or operational improvement initiatives.
• Self-motivated, proactive, accountable, and highly collaborative.

Responsibilities

• Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows.
• Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation.
• Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery.
• Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations.
• Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP.
• Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks.
• Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders.
• Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams.
• Travel as needed to support customer engagements and implementation activities.

Skills

Implementation management

Project management

Customer-facing

Education

Bachelor's degree in Business/Technology/Info Systems

Tools

XML

JSON

SOAP

Web Services

SFTP

Job description

RELX INC is seeking a Senior Implementation Specialist to lead API and system-to-system integrations for insurance carriers, guiding implementations from discovery through delivery. You will partner with customers and internal teams to ensure alignment with underwriting, rating, and risk assessment workflows.

The role requires 5–8+ years in customer-facing implementation or project leadership, strong knowledge of integration technologies, and the ability to communicate effectively with technical