Senior Implementation Specialist

LexisNexis Risk Solutions; Utah; Hybrid; USD 79,000 - 131,000; Full time

Benefits offered by this job

Annual incentive bonus

Health benefits

Travel opportunities

Job summary

LexisNexis Risk Solutions in Utah is seeking a Senior Implementation Specialist to lead API and system-to-system integrations for insurance carriers. You will serve as the primary technical and consultative resource, guiding clients through implementation and ensuring successful data-driven outcomes.

You will coordinate requirements, manage projects, provide technical guidance on XML/JSON/SOAP/Web services/SFTP, and build trusted advisor relationships.

Qualifications

• Bachelor's degree in Business, Technology, Information Systems, or related field.
• 5–8+ years of experience in Implementation/Project/Account management or related customer-facing role.
• Strong knowledge of insurance operations including underwriting, rating processes, carrier systems, and workflows.
• Experience managing complex customer implementations and driving successful project outcomes.
• Working knowledge of XML, JSON, SOAP, Web Services, SFTP.
• Proven ability to interpret technical specifications and communicate with technical and business audiences.
• Strong presentation, facilitation, and training skills, including executive-level interactions.
• Demonstrated success building trusted advisor relationships through a consultative, customer-focused approach.
• Proven leadership in product, process, or operational improvement initiatives.
• Self-motivated, proactive, accountable, and highly collaborative.

Responsibilities

• Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows.
• Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation.
• Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery.
• Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations.
• Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP.
• Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks.
• Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders.
• Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams.
• Travel as needed to support customer engagements and implementation activities.

Skills

Implementation management

Project management

Client communication

Insurance knowledge

Technical consulting

Education

Bachelor's degree in Business/Technology/Information Systems

Tools

XML

JSON

SOAP

Web Services

SFTP

Job description

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About the Team

The Insurance Solutions Implementation team partners with insurance carriers to deliver data-driven solutions that support underwriting, rating, and risk assessment. Working closely with customers and internal stakeholders, the team provides industry expertise, technical guidance, and implementation leadership to ensure successful integration and adoption of LexisNexis products.

About the Role

The Senior Implementation Specialist serves as the primary technical and consultative resource for insurance carrier clients implementing automated system-to-system integrations and API-based data solutions. This customer-facing role combines insurance industry expertise, project leadership, and technical consulting to guide clients through implementation, ensure successful outcomes, and build long-term trusted partnerships.

Responsibilities

Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows.

Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation.

Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery.

Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations.

Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP.

Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks.

Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders.

Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams.

Travel as needed to support customer engagements and implementation activities.

Requirements

Bachelor's degree in Business, Technology, Information Systems, or a related field, or equivalent work experience in related field.

5-8+ years of experience in implementation management, project management, account management, consulting, or a related customer-facing role.

Strong knowledge of insurance operations, including underwriting, rating processes, carrier systems, and workflows.

Experience managing complex customer implementations and driving successful project outcomes.

Working knowledge of XML, JSON, SOAP, Web Services, SFTP, and related integration technologies.

Proven ability to interpret technical specifications and communicate effectively with both technical and business audiences.

Strong presentation, facilitation, and training skills, including executive-level interactions.

Demonstrated success building trusted advisor relationships through a consultative, customer-focused approach.

Proven leadership in product, process, or operational improvement initiatives.

Self-motivated, proactive, accountable, and highly collaborative.

Compensation and Benefits

U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Illinois, the base pay range is $82,800 - $137,800.

If performed in Chicago, IL, the base pay range is $86,700 - $144,400.

If performed in Ohio, the base pay range is $74,900 - $124,700.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Equal Opportunity

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

About LexisNexis Legal & Professional

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.