Senior Instructional Designer - Hybrid, Impactful Learning

West Pharmaceutical Services, Inc; Exton (PA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

West Pharmaceutical Services, Inc. seeks a Senior Instructional Designer to lead the design, development, and evaluation of learning solutions that improve team capability and compliance.

You will collaborate with Quality, Operations, HR, and subject matter experts to deliver scalable training, including eLearning, ILT, and blended formats. The role emphasizes applying adult learning principles, building standards, and using AI-enabled tools responsibly.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, Human Resources, organizational development, or related field.
• Minimum 5 years of experience in instructional design, learning development, corporate training, curriculum development, or related Learning & Development work.
• Experience designing and developing learning solutions for adult learners in corporate or regulated environments.
• Experience applying adult learning principles, instructional design methodologies, and learning evaluation practices.
• Experience creating eLearning, ILT, VILT, blended learning, assessments, job aids, and performance support resources.

Responsibilities

• Consult with business stakeholders to identify learning needs and performance gaps.
• Design, develop, implement, and evaluate learning solutions aligned to business needs and regulatory requirements.
• Develop objectives, curricula, storyboards, facilitator guides, participant guides, assessments, and performance support tools.
• Create and maintain content using Articulate Storyline, Rise, Captivate, Camtasia, or similar tools.
• Manage multiple instructional design projects, meeting timelines and quality expectations.

Skills

Instructional design

Adult learning principles

Project management

Curriculum design

Stakeholder engagement

Education

Bachelor’s degree in Instructional Design

Tools

Articulate Storyline

Articulate Rise

Adobe Captivate

Camtasia

Job description

West Pharmaceutical Services, Inc. seeks a Senior Instructional Designer to lead the design, development, and evaluation of learning solutions that improve team capability and compliance.

You will collaborate with Quality, Operations, HR, and subject matter experts to deliver scalable training, including eLearning, ILT, and blended formats. The role emphasizes applying adult learning principles, building standards, and using AI-enabled tools responsibly.