Senior Instock & Shrink Strategy Lead

Amazon Inc.; Austin (TX); On-site; USD 121,000 - 164,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Instock Manager to lead the shrink/quality program within WWGS Inventory Management. You will own NA shrink strategy, partner with Finance/BI/Tech, and translate complex inventory issues into scalable cross-functional initiatives.

The role requires building charters, driving cross-functional execution, and delivering measurable savings with strong stakeholder influence. A GP/leadership-facing role in a fast-paced retail environment.

Qualifications

• Bachelor’s degree, or 5+ years of professional or military experience.
• Experience working with complex data sets.
• Experience communicating results to senior leadership.
• Experience leading cross-functional projects and managing large, complicated programs.
• Experience using financial models, KPIs, and data analysis to support business decisions, or experience communicating results to senior leadership.
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.
• Experience handling ambiguous or undefined challenges through strong problem solving abilities.
• Experience defining mechanisms, goals, milestones and ownership for cross-functional work.

Responsibilities

• Own and evolve the North America shrink strategy with multi-year planning inputs and measurable opportunities.
• Lead core shrink planning mechanisms including narratives, flashes and business reviews.
• Own or coordinate Inventory Health / OIH programs and connect upstream inventory decisions with downstream shrink outcomes.
• Create program charters for high-impact shrink initiatives with baselines, goals, owners, milestones and impact.
• Drive cross-functional execution across Inventory Management, Category, Operations, Finance, BI and Tech without direct authority.
• Deep dive shrink drivers and convert analysis into scalable mechanisms, not one-time fixes.
• Establish accountability across category SMEs and partner teams with tracking and escalation paths.
• Partner with Finance to validate savings methodology, attribution and P&L impact.
• Partner with BI and Tech to define reporting, automation and product requirements for shrink visibility.
• Identify emerging risks across channels and provide senior leaders with clear recommendations and decisions points.
• Raise the quality and consistency of written narratives and executive communications for the Shrink & Quality program.

Skills

Data analysis

Cross-functional leadership

Financial modeling

Executive communication

Problem solving

Stakeholder influence

SQL

BI tools

Education

Bachelor’s degree or equivalent experience

Tools

SQL

BI tools

Job description

Amazon.com Services LLC is seeking a Senior Instock Manager to lead the shrink/quality program within WWGS Inventory Management. You will own NA shrink strategy, partner with Finance/BI/Tech, and translate complex inventory issues into scalable cross-functional initiatives.

The role requires building charters, driving cross-functional execution, and delivering measurable savings with strong stakeholder influence. A GP/leadership-facing role in a fast-paced retail environment.