Sr. Instock Manager, Shrink and Quality, WWGS Inventory Management

Amazon Inc.; Chicago (IL); On-site; USD 121,000 - 164,000; Full time

Job summary

Amazon.com Services LLC in Chicago (IL) seeks a Senior leader to join the Shrink & Quality team within WWGS Inventory Management. This role owns major components of the North America shrink strategy and operating mechanisms, translating complex inventory challenges into scalable programs.

You will partner with Category, Inventory Management, Operations, Finance, BI and Tech to establish strategy, accountability and measurable financial outcomes across grocery channels, and you will lead

Qualifications

• Bachelor's degree or 5+ years of professional or military experience.
• Experience with complex data sets.
• Experience communicating results to senior leadership.
• Experience leading cross-functional projects and managing large, complicated programs.
• Experience using financial models, KPIs, and data analysis to support business decisions, or experience communicating results to senior leadership.
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
• Experience in written and verbal communication with the ability to present complex technical information to executives and non-technical leaders.
• Experience handling ambiguous or undefined challenges through strong problem solving abilities.
• Experience defining mechanisms, goals, milestones and ownership for cross-functional work.

Responsibilities

• Own and evolve the North America shrink strategy, including annual and multi-year planning inputs and measurable reduction opportunities.
• Lead core shrink planning mechanisms including OP1/OP2 inputs, WBR/XBR narratives, flashes and leadership-ready business reviews.
• Own or coordinate Inventory Health / OIH programs and connect upstream inventory decisions with downstream shrink outcomes.
• Create program charters for high-impact shrink initiatives, defining problem statements, baselines, goals, owners, milestones and expected financial impact.
• Drive cross-functional execution across Inventory Management, Category, Operations, Finance, BI and Tech without relying on direct authority.
• Deep dive complex or ambiguous shrink drivers and convert analysis into scalable mechanisms rather than one-time fixes.
• Establish clear accountability across category SMEs and partner teams, including action tracking, escalation paths and closure mechanisms.
• Partner with Finance to validate savings methodology, attribution and P&L impact of shrink initiatives.
• Partner with BI and Tech to define reporting, automation and product requirements that improve shrink visibility and decision making.
• Identify emerging risks across channels and provide senior leaders with clear recommendations, trade-offs and decision points.
• Raise the quality and consistency of written narratives, business reviews and executive communications across the Shrink & Quality program.

Skills

Cross-functional leadership

Data analysis

Executive communication

Financial modeling

KPIs

Problem solving

Education

Bachelor's degree or 5+ years experience

Tools

SQL

BI tools

Job description

Sr. Instock Manager, Shrink and Quality, WWGS Inventory Management

Job ID: 10581721 | Amazon.com Services LLC

The Worldwide Grocery Stores Inventory Management organization is seeking a Senior leader to join the Shrink & Quality team. This role will own major components of the North America shrink strategy and operating mechanisms, translating complex inventory and shrink problems into scalable cross-functional programs. The role will partner with Category, Inventory Management, Operations, Finance, BI and Tech leaders to establish strategy, mechanisms, accountability and measurable financial outcomes across grocery channels.

Key job responsibilities

• Own and evolve the North America shrink strategy, including annual and multi-year planning inputs and measurable reduction opportunities.
• Lead core shrink planning mechanisms including OP1/OP2 inputs, WBR/XBR narratives, flashes and leadership-ready business reviews.
• Own or coordinate Inventory Health / OIH programs and connect upstream inventory decisions with downstream shrink outcomes.
• Create program charters for high-impact shrink initiatives, defining problem statements, baselines, goals, owners, milestones and expected financial impact.
• Drive cross-functional execution across Inventory Management, Category, Operations, Finance, BI and Tech without relying on direct authority.
• Deep dive complex or ambiguous shrink drivers and convert analysis into scalable mechanisms rather than one-time fixes.
• Establish clear accountability across category SMEs and partner teams, including action tracking, escalation paths and closure mechanisms.
• Partner with Finance to validate savings methodology, attribution and P&L impact of shrink initiatives.
• Partner with BI and Tech to define reporting, automation and product requirements that improve shrink visibility and decision making.
• Identify emerging risks across channels and provide senior leaders with clear recommendations, trade-offs and decision points.
• Raise the quality and consistency of written narratives, business reviews and executive communications across the Shrink & Quality program.

Basic Qualifications

• Bachelor's degree, or 5+ years of professional or military experience
• Experience working with complex data sets
• Experience communicating results to senior leadership
• Experience leading cross-functional projects and managing large, complicated programs
• Experience using financial models, KPIs, and data analysis to support business decisions, or experience communicating results to senior leadership
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Experience defining mechanisms, goals, milestones and ownership for cross-functional work.

Preferred Qualifications

• Experience in inventory management, supply chain, grocery, retail, operations or a related environment.
• Experience with shrink, inventory health, forecasting, buying, waste or profitability programs.
• Experience with annual planning, business reviews or senior-leadership operating mechanisms.
• Experience partnering with Finance, BI and Tech teams on scalable analytical or automation solutions.
• Working knowledge of SQL, BI tools or large-scale operational datasets.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 121,200.00 - 163,900.00 USD annually