Senior Install Project Manager - AV & Digital Signage

Encore Global; Schiller Park (IL); On-site; USD 74,000 - 96,000; Full time

Job summary

Encore Global in the United States is seeking an Install Project Manager to oversee installation projects across Audio Visual, Digital Signage, Rigging, Power and Internet. You will coordinate with design and field teams to move projects from contract signature to client handoff, while enforcing SOPs and driving on-time, on-budget delivery.

The role requires 5+ years in AV or related technical fields, strong customer service and financial acumen, and the ability to travel up to 15%.

Qualifications

• BA degree in related field or equivalent experience.
• 5+ years of knowledge of Audio Visual or related technical skill set.
• 3+ project supervisory experience.
• 3+ years logistical experience in national and or international installation management preferred.
• Ability to travel up to 15%.
• Client relationship experience.
• Strong customer service and communication skills, including organizational skills.
• Experience managing demanding corporate initiatives.
• Strong financial acumen.
• Works well under pressure and ability to multi task.
• Proficient in Project Management software and MS Office.

Responsibilities

• Prepare and communicate installation schedules, costs, scope and responsibilities to lead crewmembers, vendors, venues, contractors, and architects.
• Develop and maintain relationships with customers and act as the Encore contact throughout the installation process by attending required meetings and maintaining documentation.
• Own the financial outcome by documenting project costs and coordinating with finance for proper allocation.
• Track purchasing status and analyze cost variances between initial estimates and final costs.
• Provide feedback to Directors of Specialty Services to develop post-install financial analytics.
• Assist sales teams with document preparation including overviews, proposals, contracts and installation agreements.

Skills

Client relationship

Communication

Customer service

Organizational skills

Problem solving

Multitasking

Working under pressure

Teamwork

Education

BA degree in related field or equivalent experience

Tools

Project Management software

MS Office

Job description

Encore Global in the United States is seeking an Install Project Manager to oversee installation projects across Audio Visual, Digital Signage, Rigging, Power and Internet. You will coordinate with design and field teams to move projects from contract signature to client handoff, while enforcing SOPs and driving on-time, on-budget delivery.

The role requires 5+ years in AV or related technical fields, strong customer service and financial acumen, and the ability to travel up to 15%.