Senior Inside Sales Lead — Pricing & Procurement

White Cap Supply Holdings, LLC.; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

White Cap is seeking an experienced professional in Austin to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers.

You will support associates and customers through transparent communication and teamwork, upholding operational excellence and trusted service standards. The role emphasizes pricing strategies and mentoring others in best practices.

Qualifications

• Technical certification or associate degree may be required in some areas.
• Typically 5–7 years of experience in a related area of responsibility.
• Inside sales experience with demonstrated leadership capabilities.

Responsibilities

• Processes orders across multiple channels, ensuring accuracy and timely service delivery.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Oversees service commitments and escalated customer issues with relentless follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Skills

Inside sales

Pricing strategies

Leadership

Problem solving

Cross-functional collaboration

Coaching & development

Education

Technical certification or associate degree

Job description

White Cap is seeking an experienced professional in Austin to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers.

You will support associates and customers through transparent communication and teamwork, upholding operational excellence and trusted service standards. The role emphasizes pricing strategies and mentoring others in best practices.