Senior Infrastructure Program Manager

Cengage Group; Albuquerque (NM); On-site; USD 102,000 - 163,000; Full time

Job summary

Cengage Group in the United States is seeking a seasoned Technology Program Manager to lead complex infrastructure initiatives from planning through transition to operations. You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, and service management teams to deliver modernization projects.

The role emphasizes governance, risk management, and executive reporting, with responsibilities for pilots, rollout waves, and ensuring operational readiness.

Qualifications

• 8+ years of technology program management experience with infrastructure delivery.
• Experience leading complex enterprise infrastructure implementations, migrations, or modernization initiatives.
• Strong understanding of infrastructure dependencies across networking, cloud, identity, cybersecurity, applications, and endpoint technologies.
• Strong project planning, RAID management, dependency management, governance, and executive communication skills.
• Experience managing vendors, systems integrators, or managed service providers.

Responsibilities

• Lead infrastructure projects across planning, design, implementation, migration, stabilization, and closure.
• Develop and manage integrated project plans, milestones, critical paths, resources, and dependencies.
• Manage scope, schedule, budget, risks, issues, assumptions, and decisions.
• Coordinate cross-functional technical teams and vendors to drive delivery and resolve blockers.
• Lead infrastructure modernization and migration initiatives across endpoint, cloud, networking, identity, cybersecurity, and enterprise platforms.
• Manage endpoint migration activities including pilots, rollout waves, application readiness, security dependencies, user readiness, and support transition.
• Establish governance, project cadence, escalation paths, and go/no-go criteria.
• Maintain concise executive reporting, Red/Amber/Green (RAG) status, and delivery dashboards.
• Ensure operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Skills

Program management

Infrastructure delivery

Networking

Cloud

Identity

Cybersecurity

Applications

Endpoint

Vendor management

Executive communication

Education

PMP certification

Agile / Scrum

Tools

Smartsheet

Jira

Job description

Cengage Group in the United States is seeking a seasoned Technology Program Manager to lead complex infrastructure initiatives from planning through transition to operations. You will coordinate engineering, cybersecurity, networking, cloud, identity, endpoint, and service management teams to deliver modernization projects.

The role emphasizes governance, risk management, and executive reporting, with responsibilities for pilots, rollout waves, and ensuring operational readiness.