Senior Infrastructure Engineer - Multi-Tenant MSP Lead

Pinnacle Partners, Inc; Indianapolis (IN); On-site; USD 110,000 - 160,000; Full time

Job summary

Pinnacle Partners is assisting a client in the Indianapolis area to hire a Sr. Infrastructure Engineer. The role serves as the top escalation point for complex infrastructure issues and will drive end-to-end projects from SOW to support.

The successful candidate will lead scoping and design, manage incidents, and administer M365, AD/Entra ID, and migrations, with strong emphasis on virtualization, security, and automation. Hybrid IT and multi-tenant experience is preferred.

Qualifications

• 5+ years IT engineering experience, with at least 2 years in an MSP or multi-tenant consulting environment.
• Virtualization expertise prioritized: Scale Computing (SC/HyperCore), VMware vSphere, and Hyper-V/Azure Stack.
• Advanced Active Directory and Entra ID (Azure AD) engineering skills, including hybrid identity and AD Connect.
• Proficiency with Windows Server, DNS, DHCP, Group Policy, and certificate services.
• Networking fundamentals: VLANs, routing, firewalling, VPN, and SD-WAN concepts.
• Strong PowerShell scripting for automation and bulk administration tasks.

Responsibilities

• Lead scoping, design, and execution of client infrastructure projects from SOW through handoff to support.
• Maintain ownership of Major Incidents, and communicate status to internal and client stakeholders.
• Perform host provisioning, cluster configuration, resource tuning, and capacity planning.
• Manage backup and disaster-recovery integrations.
• Administer M365 tenants including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Defender/Compliance workloads.
• Manage tenant-to-tenant migrations, hybrid Exchange/AD configurations, and Intune MDM/endpoint management.
• Configure and tune Microsoft Defender for Office 365, Purview, and DLP policies aligned to client security baselines.
• Design and maintain Active Directory forests, domains, sites, trusts, OU structures, and Group Policy Objects.

Skills

PowerShell

Active Directory

Azure AD

Windows Server

DNS/DHCP

GPOs

VMware vSphere

Hyper-V

Networking

VM/Cloud Networking

Tools

ConnectWise

Autotask

HaloPSA

ServiceNow

Intune

Job description

Pinnacle Partners is assisting a client in the Indianapolis area to hire a Sr. Infrastructure Engineer. The role serves as the top escalation point for complex infrastructure issues and will drive end-to-end projects from SOW to support.

The successful candidate will lead scoping and design, manage incidents, and administer M365, AD/Entra ID, and migrations, with strong emphasis on virtualization, security, and automation. Hybrid IT and multi-tenant experience is preferred.