Senior Inflight Crew Scheduling Lead

Alaska Air Group; SeaTac (WA); Sur place; USD 98 000 - 136 000; Plein temps

Avantages offerts par ce poste

Free travel privileges on Alaska/Hawai

Well-being programs (medical, dental,

401k match

Annual bonus plans

Paid time off

Résumé du poste

Alaska Airlines in Seattle is seeking a Supervisor Inflight Crew Scheduling to oversee the daily operation of Inflight Schedulers for Alaska Airlines and Hawaiian Airlines. You will lead a team, set priorities, and ensure safety, reliability and customer satisfaction. The role requires 3 years in airline crew scheduling, a Bachelor's degree or equivalent training, and strong communication.

You must be able to work shifts including weekends and holidays and be proficient with MS Office. U.S.

Qualifications

• 3 years of airline, crew scheduling experience or related area.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, OneNote, Teams, PowerPoint, and Outlook).
• Ability and willingness to accept shift work (weekends, holidays, after hours, on-call) and to work a flexible schedule to include 8, 10, or 12-hour shifts.
• Strong interpersonal skills facilitating effective verbal and written communication.
• Demonstrates strong critical decision making and situational judgment skills.
• Ability to interact with business leaders, provide insights and recommendations, and collaborate to solve complex operational challenges.
• High school diploma or equivalent is required.
• Must be authorized to work in the U.S.
• Minimum age of 18.

Responsabilités

• Lead a team of Inflight Crew Schedulers to meet performance objectives: on-time performance, reserve utilization, and premium usage by monitoring daily performance, guiding work priorities, and providing real-time direction within established guidelines.
• Investigate and report on Inflight Crew delays, and irregular flight activity; determine solutions for how to avoid such Inflight Crew delays in the future and implement actions within established procedures to mitigate future occurrences.
• Supervise the execution of, and ongoing adherence to FAR, CBA and company policies for ensuring Flight Attendants are scheduled legally.
• Liaise between labor unions; IAM & AFA to resolve contractual work agreements efficiently to mitigate potential grievances. Supports resolution of contractual issues by following established processes and engaging internal Labor Relations partners; communicates with IAM & AFA per guidance to mitigate potential grievances.
• Develop Crew Schedulers through effective performance management, connecting people to projects, and delivering ongoing feedbackfocusingon coaching in the following areas: attendance, required training, scheduling compliance, delays, and professionalism.
• Manage department’s administrative functions, including daily schedule, scheduler sick leave, time off, and supply ordering.
• Answer escalated calls from Flight Attendants pertaining to contractual scheduling needs; handle all inquiries and solve problems.
• Cross departmental collaboration to promote positive work culture and cultivate a deeper understanding of business acumen.
• Influence the culture of a team through action, presence and reinforcement of behaviors.

Connaissances

Crew scheduling

MS Office

Shift work

Interpersonal skills

Decision making

Communication

US work authorization

Bachelor's degree

High school diploma

Team leadership

Formation

Bachelor's degree or equivalent training

High school diploma

Outils

JCTE (Jeppesen Crew Tracking Editor)

Description du poste

Alaska Airlines in Seattle is seeking a Supervisor Inflight Crew Scheduling to oversee the daily operation of Inflight Schedulers for Alaska Airlines and Hawaiian Airlines. You will lead a team, set priorities, and ensure safety, reliability and customer satisfaction. The role requires 3 years in airline crew scheduling, a Bachelor's degree or equivalent training, and strong communication.

You must be able to work shifts including weekends and holidays and be proficient with MS Office. U.S.