Senior Incident Response Training Lead

Entergy; Jackson (MS); On-site; USD 85,000 - 125,000; Full time

Job summary

Entergy is seeking a Technical Training Specialist to work with field personnel, analyzing performance needs to develop and deliver Incident Response training. The role covers development of courses, teaching, and planning initiatives to meet customer requirements, following ADDIE and SAT processes to ensure training effectiveness.

Senior/lead level responsibilities include designing curricula updates for Incident Response roles, handling feedback, and coordinating with content owners for

Qualifications

• High school diploma or equivalent required.
• Experience delivering training materials and courses.

Responsibilities

• Work with customers to determine training needs and develop plans to meet them.
• Analyze operational training needs and develop curricula for Incident Response roles.
• Develop and edit classroom training materials and input into content.
• Schedule and deliver training courses on Incident Response roles.
• Apply evaluation models to ensure training effectiveness.

Skills

Travel 50%

Microsoft Office

Emergency response knowledge

LMS familiarity

SharePoint

Leadership

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

LMS

SharePoint

Job description

Entergy is seeking a Technical Training Specialist to work with field personnel, analyzing performance needs to develop and deliver Incident Response training. The role covers development of courses, teaching, and planning initiatives to meet customer requirements, following ADDIE and SAT processes to ensure training effectiveness.

Senior/lead level responsibilities include designing curricula updates for Incident Response roles, handling feedback, and coordinating with content owners for