Senior Inbound Ops Leader: Strategy, People & Process

Wineshipping.com LLC; California; On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

401(k) with company match

Dental insurance

Health insurance

Vision insurance

Paid time off

Flexible spending account

Life insurance

Disability insurance

Employee assistance program

Bonus potential

Job summary

Wineshipping.com LLC in California seeks an Inbound Senior Operations Manager to lead a large team and drive end‑to‑end warehouse operations. You will own budgets, forecast labor needs, and guide continuous improvement initiatives across inbound and outbound processes.

You will collaborate with HR, Finance, Maintenance, Safety, IT, and other leaders to optimize efficiency, accuracy, and cost controls while developing talent and ensuring excellent client service.

Qualifications

• This role requires a Bachelor's degree or 2+ years of fulfillment experience.
• 5+ years management experience in manufacturing, production, or distribution settings.
• Direct management of hourly staff and performance.
• Experience with performance metrics, process improvement, and Lean techniques.
• Experience with contingent workforce during peak seasons.
• Ability to manage changing priorities and exercise good judgment under pressure.

Responsibilities

• Own the operational budget for the area, including safety, productivity, finances, and labor planning.
• Forecast labor needs 3, 6, and 12 months out to prepare for peak seasons.
• Lead strategic projects to boost productivity and streamline operations.
• Collaborate with leaders across the company to drive efficiencies and cost savings.
• Set expectations for Ops Managers, monitor performance, and provide feedback.
• Develop and grow the team to build leadership depth.
• Tackle additional duties with a proactive, team‑oriented approach.
• Maintain shipping, receiving, and inventory accuracy; audit results.
• Work with HR, Finance, Maintenance, Safety, IT on cross-functional initiatives.
• Assist in identifying and evaluating candidates for promotions and new hires.

Skills

Leadership

People management

Strategic planning

Process improvement

Lean methodologies

Inventory control

Communication

Bilingual

Education

Bachelor’s degree or 2+ years fulfillment experience

Tools

Warehouse management software

Job description

Wineshipping.com LLC in California seeks an Inbound Senior Operations Manager to lead a large team and drive end‑to‑end warehouse operations. You will own budgets, forecast labor needs, and guide continuous improvement initiatives across inbound and outbound processes.

You will collaborate with HR, Finance, Maintenance, Safety, IT, and other leaders to optimize efficiency, accuracy, and cost controls while developing talent and ensuring excellent client service.