Inbound Operations Lead | Warehouse WMS & KPI Focus

Duty Free Americas; Torrance (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k Plan Contributions

Paid Time Off

Paid Holidays

Parking Reimbursement

Employee Discounts

Job summary

Duty Free Americas in Torrance, CA seeks a Warehouse Supervisor to lead inbound operations, schedule coverage, and ensure on-time shipments. You will drive FIFO, manage POs, and optimize space while maintaining safety and accuracy across multiple merchandise categories.

Your role includes supervising staff, coaching teams, and ensuring KPIs such as cycle time and productivity are met, with attention to compliance with regulations and company policies.

Qualifications

• Prior Warehouse leadership experience required.
• WMS experience required.
• High school or trade school completed.

Responsibilities

• Develop work schedules to ensure adequate coverage in general merchandise, bulk merchandise and value added goods processing to attain daily goals.
• Direct the work flow in the Inbound areas to achieve objectives.
• Maintain established levels of service 0-2 days completion of shipments.
• Implement FIFO and other priority processing instructions including priorities assigned daily.
• Achieve KPI targets – cycle time, accuracy, productivity goals.
• Resolve exceptions preventing completion of shipments.
• Facilitate flow and staging of merchandise from processing to put away.
• Ensure accuracy of PO and items received by monitoring checkers’ output.
• Ensure UPCs and item footprint are captured at receipt per guidelines.
• Ensure safe operation of material handling equipment.
• Develop plans to maximize space utilization in Inbound areas.
• Supervise testers and non-sku’d GWPs distribution.
• Communicate with other DC Supervisors on cross-functional impact.
• Printing Price Tickets per vendor requests.
• Maintain clean, safe work areas and warehouse security.
• Train staff as needed and develop a productive team.
• Coach, counsel and discipline staff as necessary.
• Resolve all problem POs within 48 hours.
• Implement all Company and US Customs regulations.
• Complete quality control audits on select POs/store orders.
• Ensure merchandise are staged appropriately.
• Route pre-distributed goods to shipping on time.
• Monitor PO receipts and end-of-day close in system.
• Provide coverage for other DC Supervisors and Inbound Clerks.
• Work in accordance with department budget.

Skills

Communication skills

PC skills

Multitasking

Overtime flexibility

Education

High school diploma

Tools

WMS

Job description

Duty Free Americas in Torrance, CA seeks a Warehouse Supervisor to lead inbound operations, schedule coverage, and ensure on-time shipments. You will drive FIFO, manage POs, and optimize space while maintaining safety and accuracy across multiple merchandise categories.

Your role includes supervising staff, coaching teams, and ensuring KPIs such as cycle time and productivity are met, with attention to compliance with regulations and company policies.