Senior Operations Manager, Inbound Wine Logistics

Wineshipping; Napa (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) plan

Dental insurance

Vision insurance

Health insurance

Paid time off

Employee assistance program

Job summary

Wineshipping, the premier logistics provider for the wine industry, is seeking an Inbound Senior Operations Manager to lead a dynamic team and optimize facility operations. You will oversee safety, productivity, budgeting, and labor planning to meet client expectations in a climate-controlled environment.

You will manage 100+ hourly and salaried staff, drive continuous improvement, and collaborate across departments to deliver superb client experiences.

Qualifications

• Bachelor’s degree or 2+ years recognized fulfillment experience.
• 5+ years management experience in a manufacturing, production, or distribution environment.
• Direct management experience for an hourly employee population and its performance.
• Experience with performance metrics, process improvement, and Lean techniques.
• Experience with a contingent workforce during peak seasons.
• Ability to handle changing priorities and use good judgment in stressful situations.

Responsibilities

• Budget the operation for safety, productivity, finances, and labor planning; achieve inbound/outbound goals.
• Forecast labor needs 3, 6, and 12 months out to plan for peak seasons.
• Lead strategic projects to boost productivity and streamline operations.
• Collaborate with HR, Finance, Maintenance, Safety, IT, and other leaders to drive efficiencies and cost savings.
• Set clear expectations for Ops Managers, monitor performance, provide feedback, and coach the team.

Skills

People management

Operational leadership

Lean & process improvement

Forecasting & planning

Performance metrics

Team development

Education

Bachelor’s degree or 2+ years fulfillment experience

Job description

Wineshipping, the premier logistics provider for the wine industry, is seeking an Inbound Senior Operations Manager to lead a dynamic team and optimize facility operations. You will oversee safety, productivity, budgeting, and labor planning to meet client expectations in a climate-controlled environment.

You will manage 100+ hourly and salaried staff, drive continuous improvement, and collaborate across departments to deliver superb client experiences.