Senior Import Auto Service Manager: Lead & Grow Team

Bertera Auto Group; Auburn (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Comprehensive benefits package

Employee discounts on vehicle purchases and service

Job summary

Bertera Auto Group in Worcester County seeks an Experienced Service Manager to lead the service department. You will manage a team, ensure high-quality service, and maintain customer satisfaction.

The role requires expertise in import vehicles, strong leadership, and effective communication skills. The position offers competitive salary, comprehensive benefits, and opportunities for professional growth.

Qualifications

• Minimum of 5 years of experience in automotive service management.
• Strong knowledge of automotive technology and service processes, especially import brands.
• Exceptional communication skills for interaction with customers and staff.

Responsibilities

• Manage and lead the service department team efficiently.
• Ensure high customer satisfaction through outstanding service delivery.
• Monitor service department financial performance and cost control.
• Stay updated on industry trends and new technologies.

Skills

Automotive service management

Customer service

Team leadership

Problem-solving

Education

Bachelor’s degree in Business Management or related field

Tools

Dealership management systems

Microsoft Office Suite

Job description

Bertera Auto Group in Worcester County seeks an Experienced Service Manager to lead the service department. You will manage a team, ensure high-quality service, and maintain customer satisfaction.

The role requires expertise in import vehicles, strong leadership, and effective communication skills. The position offers competitive salary, comprehensive benefits, and opportunities for professional growth.