Senior Implementation PM - Hybrid, Healthcare AI Solutions

AssistIQ; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive health coverage

Flexible, hybrid work environment

Job summary

AssistIQ is seeking a Senior Implementation Project Manager to lead customer software implementations from start to finish. You will orchestrate cross-functional collaboration across Product, Engineering, Customer Success and Support to ensure on-time, on-budget delivery and successful go-lives.

The role requires strong communication with executives and stakeholders, meticulous planning, and the ability to drive project milestones through complex enterprise environments.

Qualifications

• Experience managing complex software implementation projects with multiple stakeholders and heavy IT involvement in an enterprise environment.
• Experience preparing and presenting project updates to project teams and executive stakeholders.
• Proficiency with project management frameworks and tools in a software environment.
• Proficiency in managing a project repository including artifacts, risk registries, etc.
• Demonstrated leadership and problem-solving skills.
• Demonstrated time management and adaptability while handling multiple projects.
• Excellent oral and written communication skills.
• PMP certification is an asset but not required.
• Experience in healthcare or healthcare technology is an asset but not required.

Responsibilities

• Manage end-to-end projects for the implementation of our software solution, ensuring on time and on budget delivery to customers.
• Create and execute project plans, including defining project scope, objectives, dependencies, deliverables, risks and timelines.
• Track, classify, manage, accelerate and mitigate project issues and risks proactively.
• Lead & facilitate collaboration and communication between cross-functional internal teams, including Product, Engineering, Implementation and Customer Success to ensure alignment and monitor project progress.
• Collaborate with external customer project teams to ensure project schedules, issues and risks are communicated, tracked and escalated as needed.
• Provide project status updates & scope changes at internal and external operating and executive levels.
• Update & share comprehensive documentation throughout the project.
• Manage project budgets and coordinate resources, ensuring efficient utilization and allocation.
• Ensure that deliverables meet quality standards and customer expectations and measure project success against predefined KPIs and objectives.
• Conduct project closing with clear handoff to steady state teams, conduct lessons learned sessions and ensure all artifacts are complete.
• Continuously improve project management processes and best practices.

Skills

Leadership

Stakeholder management

Project coordination

Communication

Time management

Tools

PM tools

Job description

AssistIQ is seeking a Senior Implementation Project Manager to lead customer software implementations from start to finish. You will orchestrate cross-functional collaboration across Product, Engineering, Customer Success and Support to ensure on-time, on-budget delivery and successful go-lives.

The role requires strong communication with executives and stakeholders, meticulous planning, and the ability to drive project milestones through complex enterprise environments.