Senior Implementation Manager – Personalization & AI Programs

Movable Ink; United States; Remote; USD 80,000 - 115,000; Full time

Job summary

Movable Ink in New York City is seeking an Implementation Manager to lead client launches on Studio and Da Vinci platforms, acting as product expert and project owner from kickoff to completion. You will partner with developers and marketers to understand goals, design technical solutions, train teams, and ensure campaigns launch on time while maintaining quality and measurable value.

This role requires strong communication, multitasking, and a hands-on approach to complex data and APIs, with

Qualifications

• 4+ years in account, project, or implementation management.
• Hands-on with mobile messaging (SMS/MMS) platforms.
• Experience with ESPs, data lakes, and ETL processes.
• Strong multitasking and time-management abilities.
• Proficient with HTML, JavaScript, and APIs.

Responsibilities

• Lead launches for new clients with cross-functional teams to meet deadlines.
• Understand client goals and design use cases delivering measurable value.
• Build strong client relationships and trust from day one.
• Design technical solutions with developers and product teams.
• Train platforms and advocate best practices for launches.
• QA campaigns and ensure readiness before go-live.

Skills

Project management

Account management

Implementation management

SMS/MMS knowledge

HTML/JavaScript/APIs

Data warehousing/ETL

Cross-functional collaboration

Communication

Tools

APIs

SMS/MMS platforms

ETL tools

Email service providers

Cloud data warehousing

Job description

Movable Ink in New York City is seeking an Implementation Manager to lead client launches on Studio and Da Vinci platforms, acting as product expert and project owner from kickoff to completion. You will partner with developers and marketers to understand goals, design technical solutions, train teams, and ensure campaigns launch on time while maintaining quality and measurable value.

This role requires strong communication, multitasking, and a hands-on approach to complex data and APIs, with