Senior Implementation Engineer (Remote)

Stryker Employment Company, LLC; Denver (CO); Remote; USD 78,000 - 168,000; Full time

Job summary

Stryker is seeking an Implementation Engineer to deploy Vocera solutions for K-12 and commercial customers. You will plan, configure, integrate, test, and deploy communications technology across Windows Server, Linux, and virtual environments.

You'll work with Active Directory/LDAP, VoIP/SIP, and third-party apps, coordinating with IT teams and stakeholders to ensure successful go-lives. Travel up to 40% may be required, with remote work options and cross-functional collaboration.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 2+ years in customer-facing technical services or implementation.
• Experience with IT infrastructure and networking.
• Experience with Windows Server and/or Linux environments.
• Experience with Active Directory/LDAP and APIs.
• Experience with VoIP/telephony and UC technologies.

Responsibilities

• Lead planning, configuration, deployment, testing and validation of Vocera solutions.
• Install, configure, and troubleshoot across Windows Server, Linux, physical and virtualized environments.
• Configure devices and environments including users, groups, sites, and location-based configurations.
• Integrate Vocera with AD/LDAP, telephony, VoIP, wireless, and third-party apps.
• Partner with customer IT teams to translate requirements into configurations.
• Guide customers through the implementation lifecycle with hands-on support.
• Collaborate with PM, technical teams, support, vendors to manage dependencies.

Skills

Customer-facing

Networking

Troubleshooting

Communication

Team collaboration

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

Windows Server

Linux

Active Directory/LDAP

VoIP/SIP

Virtualization

Cloud/SaaS

Job description

Work Flexibility: Remote As an Implementation Engineer, you’ll bring Vocera solutions to life for K-12 and commercial customers by partnering with them to plan, configure, integrate, test, and successfully deploy communication technology. You’ll work across networking, servers, software, and system integrations while troubleshooting technical challenges and guiding customers through the implementation lifecycle. This role is ideal for someone who is technically curious, enjoys solving complex problems, and thrives in a collaborative, customer-facing environment where no two implementations are exactly alike.

What You Will Do

Lead the planning, configuration, deployment, testing, and validation of Vocera voice, messaging, and analytics solutions for K-12 and commercial customers. Install, configure, and troubleshoot Vocera software across Windows Server, Linux, physical, and virtualized environments. Configure Vocera devices and customer environments, including users, groups, permissions, sites, contacts, and location-based configurations. Integrate Vocera solutions with customer technologies, including Active Directory/LDAP, telephony and VoIP/SIP platforms, wireless networks, and third‑party applications. Partner with customer IT and operational teams to understand technical environments, communication workflows, and system requirements and translate them into effective solution configurations. Assess network and wireless readiness and troubleshoot complex issues across applications, servers, connectivity, telephony, directory services, and system integrations. Develop and execute end-to-end testing to validate solution functionality, connectivity, integrations, and performance before go‑live. Guide customers throughout the implementation lifecycle, providing hands‑on technical support, knowledge transfer, and clear guidance to stakeholders with varying levels of technical expertise. Collaborate with project management, technical teams, support, vendors, and other cross‑functional partners to manage project dependencies, communicate risks, and drive successful implementations. Maintain implementation documentation and follow applicable security and privacy practices through solution validation, go‑live, and transition to support.

What You Need

Required qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline, or equivalent combination of education and relevant technical experience.

Minimum of 2+ years of relevant experience in a customer‑facing technical services, implementation, systems engineering, network or telephony administration, or support role.

Preferred Qualifications

Experience with IT infrastructure and networking, including servers, operating systems, network connectivity, and network troubleshooting. Experience installing, configuring, deploying, or troubleshooting enterprise software, server, or client/server technologies. Experience with Windows Server and/or Linux operating system environments, including physical or virtualized infrastructure. Experience with system integrations or interoperability, including Active Directory/LDAP, APIs, third‑party applications, or messaging technologies. Experience with telephony or enterprise communications technologies, including PBX, VoIP, SIP, unified communications, or voice‑over‑Wi‑Fi. Experience working with cloud, SaaS, virtualization, or enterprise technology environments. Experience deploying or supporting technology within K‑12 education, higher education, commercial, retail, public safety, or other complex customer environments.

United States of America Pay Ranges

USN: $77,700 - $129,500 USD Annual US5: $81,600 - $136,000 USD Annual US10: $85,500 - $142,500 USD Annual US15: $89,400 - $148,900 USD Annual US20: $93,200 - $155,400 USD Annual US30: $101,000 - $168,400 USD Annual View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 40%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility: Remote As an Implementation Engineer, you’ll bring Vocera solutions to life for K‑12 and commercial customers by partnering with them to plan, configure, integrate, test, and successfully deploy communication technology. Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field‑based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field‑based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co‑located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.