Senior Implementation Engineer (Remote)

Stryker; Arizona; Hybrid; USD 78,000 - 168,000; Full time

Job summary

Stryker is seeking a customer-facing Implementation Engineer to lead planning, design, integration, deployment, testing, and validation of healthcare communication solutions in complex customer environments. You will work with EHRs, nurse call, and monitoring systems, applying structured methodologies and ensuring security practices.

The role requires collaboration with internal teams, travel up to 40%, and deployment across Windows and Linux platforms.

Qualifications

• Bachelor's degree in Computer Science or a related technical field.
• Minimum 2 years of customer-facing technical services or support experience.
• Preferred: HL7 integrations or healthcare IT interoperability.
• Experience with VMware vCenter in large production environments.
• Experience with monitoring tools (Nagios, Zabbix) and configuration management tools (Ansible).
• Experience with TCP/IP networking and security fundamentals, plus network load balancers.
• Structured implementation methodologies with end-to-end testing.
• Experience integrating nurse call and/or patient monitoring systems.
• Willingness to deploy technology in the healthcare market.
• United States of America.

Responsibilities

• Plan, design, install, configure, test, and validate healthcare solutions in customer environments.
• Integrate with external systems like EHRs, nurse call, patient monitoring, and telephony.
• Perform technical discovery and gather infrastructure, networking, and integration requirements.
• Install and troubleshoot solutions on Windows Server and Linux environments.
• Troubleshoot issues across application, server, network, database, and integration layers.
• Apply TCP/IP networking and security fundamentals in deployments.
• Collaborate with clinical leads to translate requirements into configurations.
• Execute structured implementation methodologies from discovery to support transition.
• Develop and execute end-to-end test plans for solution validation.
• Coordinate with internal cross-functional teams during the lifecycle.
• Communicate project status, risks, dependencies, and issues clearly.
• Follow security practices to protect sensitive information.

Skills

Customer-facing

HL7 integrations

Healthcare IT

VMware vCenter

Networking basics

TCP/IP security

Nurse call integration

Test planning

Structured methodology

Patient monitoring

Education

Bachelor's in Computer Science or related field

Tools

Nagios

Zabbix

Ansible

VMware vCenter

Citrix ADC/NetScaler

F5 Big-IP

Windows Server

Linux

Job description

Work Flexibility

Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

The Implementation Engineer is a customer-facing technical professional responsible for the planning, design, integration, deployment, testing, and validation of healthcare communication solutions within complex customer environments. The role requires a strong foundation in server technologies, networking, databases, healthcare integrations, and structured implementation methodologies. Implementation Engineers work collaboratively with customers, internal teams, and third-party technology vendors to integrate solutions within the broader healthcare technology ecosystem. This includes clinical communication systems, Electronic Health Record Systems (EHR), nurse call, patient monitoring, messaging infrastructure, telephony, and other third-party platforms. Successful candidates will combine strong technical troubleshooting and problem-solving skills with the ability to quickly learn new technologies, communicate effectively with customers and technical stakeholders, and execute complex implementations using structured and repeatable methodologies.

What You Will Do

• Plan, design, install, configure, test, and validate healthcare communication solutions within customer environments.
• Integrate solutions with external systems such as EHRs, nurse call systems, physiological patient monitoring systems, telephony systems, messaging middleware, and other third-party applications.
• Perform technical discovery and collaborate with customer stakeholders to understand infrastructure, networking, integration, and application requirements.
• Install, configure, and troubleshoot Stryker clinical communication solutions running on Windows Server and Linux environments, including application services, OS-level dependencies, and physical and virtualized infrastructure.
• Troubleshoot complex technical issues across application, server, network, database, and integration layers.
• Apply TCP/IP networking and security fundamentals when deploying and troubleshooting solutions in customer environments.
• Collaborate with clinical leads to understand workflow requirements and translate clinical and technical requirements into appropriate solution configurations.
• Execute structured implementation methodologies including technical discovery, solution configuration, integration, testing, validation, documentation, and transition to support.
• Develop and execute test plans and perform end-to-end system testing to validate solution functionality, integration, and performance.
• Coordinate effectively with internal cross-functional teams throughout the implementation lifecycle.
• Communicate project status, technical risks, dependencies, and issues clearly and consistently to appropriate stakeholders.
• Follow applicable security practices to protect customer, medical, and sensitive information.

What you need

• Required Bachelors in Computer Science or related technical field.
• Minimum 2 years of relevant experience in a customer-facing technical services or support.
• Preferred: Demonstrated ability with HL7 integrations or healthcare IT interoperability.
• Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers.
• Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus.
• Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP).
• Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems.
• Prior experience integrating nurse call and/or patient monitoring systems.
• Ability to deploy technology in the healthcare market is highly desired.
• United States of America.

Salary & Compensation

• Pay Ranges: USN: $77,700 - $129,500 USD Annual
• US5: $81,600 - $136,000 USD Annual
• US10: $85,500 - $142,500 USD Annual
• US15: $89,400 - $148,900 USD Annual
• US20: $93,200 - $155,400 USD Annual
• US30: $101,000 - $168,400 USD Annual
• View the U.S. work location and transparency guide to find the pay range for your location.

Travel

Travel Percentage: 40%

Equal Opportunity Employer

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker Overview

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com