Senior Implementation Engineer

Stryker; Indianapolis (IN); Remote; USD 78,000 - 130,000; Full time

Job summary

Stryker is seeking an Senior Implementation Engineer in Indianapolis to lead planning, architecture, and deployment of Vocera solutions within customer environments. You will integrate with clinical and IT systems, configure and test deployments, and train customer staff for ongoing support.

Role requires healthcare IT interoperability experience, VMware, and strong networking knowledge. Travel up to 40% is expected; remote work options are available where feasible.

Qualifications

• Plan, architect, install and test Vocera solutions in customer environments.
• Integrate Vocera with phone systems, nurse call, EHR and messaging systems.
• Train customer staff and system administrators.
• Coordinate with internal teams and provide status updates to stakeholders.
• Protect patient data and adhere to security measures.

Responsibilities

• Implement Vocera integrations with clinical and IT systems.
• Configure, test and validate Vocera deployments in customer environments.
• Deliver customer training to admins and support staff.
• Collaborate across cross-functional teams to meet milestones.
• Maintain clear project communication and status updates.
• Travel up to 40% as needed.

Skills

HL7 integrations

Healthcare IT interoperability

Networking fundamentals

Security fundamentals

Structured implementation

End-to-end testing

Customer-facing

Education

Bachelor's degree in Computer Science or related field

Tools

VMware vCenter

Nagios

Zabbix

Ansible

Citrix ADC / NetScaler

F5 BIG-IP

Job description

## Senior Implementation EngineerApply: Indianapolis, Indiana: Full time: Posted Today: R576998Work Flexibility: RemoteThe Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing. **What you will do:*** Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware* Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff* Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system* Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements* Coordinate activities effectively with internal cross functional teams* Effectively communicate project status to stakeholders in a timely, consistent, and clear manner* Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.* Protect the security of medical or sensitive records to preserve their confidentiality **What you need:**Required* Bachelors in Computer Science or related technical field* Minimum 2 years of relevant experience in a customer-facing technical services or support Preferred:* Demonstrated ability with HL7 integrations or healthcare IT interoperability* Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers* Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus* Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)* Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems* Prior experience integrating nurse call and/or patient monitoring systems* Ability to deploy technology in the healthcare market is highly desired**United States of America Pay Ranges:*** **USN**: $77,700 - $129,500 USD Annual* **US5**: $81,600 - $136,000 USD Annual* **US10**: $85,500 - $142,500 USD Annual* **US15**: $89,400 - $148,900 USD Annual* **US20**: $93,200 - $155,400 USD Annual* **US30**: $101,000 - $168,400 USD AnnualView the U.S. work location and transparency guide to find the pay range for your location.Travel Percentage: 40%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.