Senior Implementation Consultant - Client Solutions Training

Tyler Technologies; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Tyler Technologies is seeking a Senior Implementation Consultant to guide clients through the software implementation lifecycle, combining technical expertise with business process analysis and strong communication to ensure successful outcomes.

In Plano, Texas, the role involves training, configuration guidance, and hands-on support across client sites and webinars, with travel expected to 10-25%.

Qualifications

• Bachelor's degree or comparable work experience.
• Typically a minimum of one year experience as an Associate Implementation Consultant or equivalent industry experience.
• Exceptional presentation and knowledge transfer skills.
• Excellent interpersonal and communication skills.
• Ability to travel 10-25%.

Responsibilities

• Provide professional services such as consultation, software readiness, and education to clients on Tyler software products.
• Design and conduct knowledge transfer sessions on site or through webinars.
• Educate users on software functionality as well as data entry, system administration, user security, and user permissions.
• Perform consultation/analysis of client business model to identify and document client requirements regarding Tyler products and functionality.
• May recommend options for new approaches in client work processes as appropriate to ensure efficient software solution for the client's needs.
• May identify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration and other relevant changes.

Skills

Exceptional presentation

Interpersonal skills

Communication skills

Problem solving

Willingness to travel

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tyler Technologies is seeking a Senior Implementation Consultant to guide clients through the software implementation lifecycle, combining technical expertise with business process analysis and strong communication to ensure successful outcomes.

In Plano, Texas, the role involves training, configuration guidance, and hands-on support across client sites and webinars, with travel expected to 10-25%.