Director, Client Training & Engagement

Tyler Technologies, Inc.; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Client Engagement Lead in Plano, Texas to build strong partnerships with clients, ensuring their satisfaction and success. In this role, you will manage daily relationships, drive product adoption, and improve Net Promoter Scores (NPS) by providing meaningful client outcomes.

You will collaborate with elected officials and stakeholders to understand their priorities and deliver impactful technology solutions. A strong understanding of Tyler’s Justice solutions and the ability to communicate effectively with diverse audiences is essential.

Qualifications

• Proven experience in client relationship management.
• Strong understanding of technology solutions and their impact.
• Ability to communicate effectively with diverse audiences.

Responsibilities

• Build strong, value-driven partnerships with assigned clients.
• Ensure client satisfaction, retention, and success.
• Partner with officials and stakeholders to guide technology solutions.

Job description

Tyler Technologies, Inc. is seeking a Client Engagement Lead in Plano, Texas to build strong partnerships with clients, ensuring their satisfaction and success. In this role, you will manage daily relationships, drive product adoption, and improve Net Promoter Scores (NPS) by providing meaningful client outcomes.

You will collaborate with elected officials and stakeholders to understand their priorities and deliver impactful technology solutions. A strong understanding of Tyler’s Justice solutions and the ability to communicate effectively with diverse audiences is essential.