Senior Imaging & Data Analytics Analyst

State of Utah; Taylorsville (UT); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Full benefits package

In-Office / On-Site work

Job summary

The Office of Recovery Services (ORS) within the State of Utah is seeking a Senior Business Analyst to join the Imaging team in BET. You will support document imaging technology, automate workflows, run PostgreSQL queries, and generate reports to meet agency and IRS data standards.

You will collaborate with operations, technical staff, and partners to gather requirements, plan tests, and implement enhancements while ensuring security and compliance.

Qualifications

• Practical knowledge and proficiency with SQL, with hands-on ability to write queries and generate ad-hoc reports in a PostgreSQL database (or comparable relational database system).
• Professional or technical experience supporting, troubleshooting, and configuring PC hardware, Windows OS, and peripheral devices (particularly document scanners).
• Demonstrated ability to analyze business operations, identify technical or workflow bottlenecks, and propose effective solutions.
• Strong written and verbal communication skills; ability to document technical requirements, draft user instructions, and communicate effectively with non-technical business users.

Responsibilities

• System & Workflow Support: Coordinate, maintain, and support imaging hardware, capture platforms, and document workflows (including high-volume scanners, desktop systems, and imaging software).
• Database Querying & Ad-Hoc Reporting: Utilize SQL to query PostgreSQL relational databases, extract datasets, and generate ad-hoc reports to support operational analysis, program metrics, and management decision-making.
• Business Analysis & Requirements Gathering: Interface with ORS operational units, technical staff, and external partners to evaluate business processes, automate workflows, gather functional requirements, and resolve complex application problems.
• Testing & System Enhancements: Plan and execute test methodologies for software upgrades, application enhancements, and scanner hardware integration. Recommend user-level enhancements to improve system throughput and efficiency.
• Compliance & Security: Review operations and data practices to ensure strict adherence to state procedures, security guidelines, and IRS safeguarding regulations.
• Project & Team Collaboration: Facilitate project workgroups, document project findings and program specifications, and provide technical guidance and training to agency end-users.

Skills

SQL

Data analysis

Communication

PC hardware

Windows OS

Process improvement

Education

Associate/Bachelor’s degree in CS/IT or related

Tools

OPEX

Kofax

OpenText Content Manager

A2iA

VRS

Adobe Acrobat Pro

Job description

The Office of Recovery Services (ORS) within the State of Utah is seeking a Senior Business Analyst to join the Imaging team in BET. You will support document imaging technology, automate workflows, run PostgreSQL queries, and generate reports to meet agency and IRS data standards.

You will collaborate with operations, technical staff, and partners to gather requirements, plan tests, and implement enhancements while ensuring security and compliance.