Senior Business Analyst Supervisor

United Trading Group; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The Utah Office of Recovery Services (ORS) seeks a Senior Business Analyst Supervisor for the New Technology Team to lead and supervise the BET Senior Analysts, ensuring security and integrity of ORS systems.

You will oversee workloads across enterprise projects, manage security and access controls, and coordinate with DTS, executives, and bureaus; PostgreSQL SQL proficiency is aplus.

Qualifications

• Supervisory & workload planning demonstrated to evaluate projects sizing, distribute tasks equitably, monitor progress with Jira/ServiceNow, and coach performance.

Responsibilities

• Supervise BET Senior Analysts and manage security and integrity of ORS systems.
• Oversee workload allocation across enterprise projects and supervise system security administration and access controls.
• Liaise with the Division of Technology Services (DTS), executive administration, and internal bureaus.
• Support baseline data verification, access auditing, and troubleshooting with PostgreSQL.

Skills

Supervisory leadership

Workload planning

Cross-functional communication

IT governance

Data verification concepts

Risk management

SIT/UAT leadership

SQL concepts

Tools

Jira

ServiceNow

PostgreSQL

Job description

Senior Business Analyst Supervisor

Contract Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $36.85 - $ Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Key Responsibilities

Day-to-day responsibilities of this position:

• The Utah Office of Recovery Services (ORS) is seeking an experiencedanalytical leader to join our team as the Senior Business Analyst Supervisorfor the New Technology Team. In this critical leadership role, you willsupervise a dedicated team of Business Enhancement Team (BET) Senior BusinessAnalysts (SBAs) while managing the security and integrity of ORS systems.


• You will oversee workload allocation across enterpriseprojects, direct system security administration and access controls, and liaisewith the Division of Technology Services (DTS), executive administration, andinternal bureaus. A working, foundational knowledge of Structured QueryLanguage (SQL)—specifically basic queries within a PostgreSQL environments isbeneficial to support baseline data verification, access auditing, andtechnical troubleshooting.

Qualifications

Minimum or \"day-one\" qualifications:

• Supervisory& Workload Planning: Demonstrated capability to evaluate projectsizing, distribute tasks equitably, monitor team progress through projecttracking tools (such as Jira and ServiceNow), and provide proactivecoaching and performance management.


• SystemSecurity & Access Controls: Solid understanding of technicalsecurity principles, access control frameworks, identity and rolemanagement, and experience facilitating or resolving IT/security auditfindings.


• SystemEnhancement & Analysis Leadership: Experience overseeing orguiding business analysis lifecycles, including functional requirementsgathering, gap analysis, and SIT/UAT execution.


• SystemSecurity, Access Controls & Risk Management: Solid understandingof technical security principles, access control frameworks, andexperience leading risk assessments across new software implementations,enhancements, and system changes to resolve vulnerabilities and auditfindings.


• Cross-FunctionalCommunication: Apply refined written, verbal, and interpersonalcommunication skills to bridge technical engineers, operational bureaus,and executive leadership, translating complex technical concepts intoclear business insights.


• Compliance& Data Protection: Ensure all systems, reporting frameworks, anddata governance practices comply with federal and state statutoryregulations, agency policies, reporting requirements, and stringent dataprotection standards governing sensitive and regulated information such as IRS Publication 1075 and NIST guidelines (e.g., NIST SP 800-53 or NIST Cybersecurity Framework)


• InitiativeLeadership & Secure Rollouts: Oversee agency projects, reportinginitiatives, and system enhancements from planning through launch; ensureimplementations align with system security standards while guiding thedevelopment of project plans, business requirements, release notes, and go-livechecklists.


• StrategicCollaboration & Process Excellence: Partner cross-functionallywith team members, technical experts, senior leadership, and agencystakeholders to advance key departmental goals, improve system efficiency,and champion continuous operational quality.


• Demonstrated proficiency with PostgreSQL and complex SQL design (query tuning, indexing, schema design, and stored procedures/functions).

Preferred or trainable/on-the-job qualifications:

• Direct experience with State of Utah IT governance structures, DTS partnerships, or child support / recovery systems.


• Proven track record participating in or leading federal compliance reviews (e.g., IRS Safeguard Reviews, Office of Child Support Services audits).


• Industry certifications related to security, audit, or analysis (e.g., CISSP, Security+).

About the Role

Location – 4315 S 2700 W
Taylorsville, Utah, 84129
United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah,

Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.


• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.


• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.


• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

For more information dhhs.utah.gov

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].