Senior Identity Security Product Expert

Ping Identity; Denver (CO); Hybrid; USD 162,000 - 182,000; Full time

Job summary

Ping Identity is seeking a Senior Product Specialist to serve as a subject matter expert for identity security solutions and to work closely with enterprise customers. You will combine deep technical knowledge with relationship-building skills, supporting customers, gathering field feedback, and partnering with product teams to shape the future of identity security.

This role emphasizes executive-facing engagements, strategic enablement, and collaboration with account teams, solution engineers,

Qualifications

• 5+ years of experience in IAM, cybersecurity, or customer-facing technical roles.
• Proven ability to communicate with impact, from leading technical deep dives to delivering strategic presentations to executive stakeholders.
• Broad technical fluency across authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys) and the ability to connect these to risk, fraud, and identity verification domains.
• Exceptional professionalism and presence, with the ability to build trust and credibility with enterprise customers and internal executives alike.
• Demonstrated ability to translate complex technical topics into business value discussions for decision-makers.
• Strong plus: deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies.

Responsibilities

• Represent the company with executive presence, delivering roadmap presentations and strategic briefings tailored for C-suite and senior leadership audiences.
• Lead high-impact technical discussions and workshops, providing deep expertise across authentication, fraud detection, risk engines, and identity verification.
• Serve as a trusted advisor to enterprise customers, framing technical solutions in the context of business outcomes, regulatory compliance, and risk management.
• Act as a key voice of the field - capturing insights from customer engagements and market trends to influence product strategy and long-term roadmap.
• Partner with account teams and solution engineers on critical customer engagements, ensuring successful evaluations, proof-of-concepts, and production deployments.
• Create and deliver executive-ready enablement materials (strategic solution briefs, decision-maker guides, and thought leadership content) alongside technical resources like demo scripts and deep-dive guides.
• Stay ahead of the curve by tracking emerging standards and technologies in identity, authentication, and fraud prevention, bringing a forward-looking perspective to customers and internal stakeholders.

Skills

Executive communication

IAM expertise

Executive presentations

Security domain knowledge

Tools

OAuth

OIDC

SAML

FIDO

Passkeys

Job description

Ping Identity is seeking a Senior Product Specialist to serve as a subject matter expert for identity security solutions and to work closely with enterprise customers. You will combine deep technical knowledge with relationship-building skills, supporting customers, gathering field feedback, and partnering with product teams to shape the future of identity security.

This role emphasizes executive-facing engagements, strategic enablement, and collaboration with account teams, solution engineers,