Senior Identity Deployment Consultant

Okta; Bellevue (WA); On-site; USD 176,000 - 242,000; Full time

Job summary

Okta is seeking a senior technical consultant to deliver hands-on deployment services and post-sales support for customers worldwide. You will lead multiple deployment projects, gather requirements, and coordinate with Engineering and Support to ensure successful outcomes.

You will apply knowledge of SaaS deployments for identity services, working with platforms such as Salesforce, Box, Office 365 and Workday as master identities.

Qualifications

• 5+ years experience as a technical consultant delivering solutions to external customers.
• Some knowledge of enterprise web technologies, security and cutting-edge infrastructures.
• Familiar with API management using Mulesoft, Axway or Apigee preferred.
• Ability to work independently and multi-functionally supporting the development of client work you’re doing.
• General knowledge of cloud architectures and complex enterprise on-premise IT landscapes.
• Knowledge of typical enterprise identity life cycle management processes and standards.
• SaaS deployment experience with Salesforce, Box, Office 365, Workday and HR as master for identities.

Responsibilities

• Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services.
• Gather, analyze, and document post-sales requirements.
• Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
• Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction.
• Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
• Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.

Skills

5+ years consulting

SaaS deployments

Customer engagement

Communication skills

Problem solving

Education

Bachelor's degree in Computer Science/IT or related

Tools

Mulesoft API management

Axway

Apigee

Salesforce

Box / Office 365 / Workday (identities)

Job description

Okta is seeking a senior technical consultant to deliver hands-on deployment services and post-sales support for customers worldwide. You will lead multiple deployment projects, gather requirements, and coordinate with Engineering and Support to ensure successful outcomes.

You will apply knowledge of SaaS deployments for identity services, working with platforms such as Salesforce, Box, Office 365 and Workday as master identities.