Senior IBM i Systems Support Engineer

Park Place Technologies; Orlando (FL); On-site; USD 90,000 - 115,000; Full time

Job summary

Park Place Technologies in Orlando is seeking a Sr. Technical Support Engineer for IBM i systems. You will be responsible for implementing customer projects, ensuring compliance with requirements, and collaborating with internal teams to streamline solutions.

The ideal candidate will have over 7 years of experience in technical support engineering and expertise in IBM Power Hardware. A strong focus on effective communication and problem-solving skills is essential for success in this role.

Qualifications

• 7-10+ years of experience in a technical support engineering role.
• Expertise in IBM Power Hardware infrastructure.
• Proficiency in troubleshooting IBM i Operating System.

Responsibilities

• Own project-related tasks and implement solutions for the IBM i platform.
• Deliver projects in line with customer requirements.
• Provide timely project updates to stakeholders.

Skills

IBM i O/S technical troubleshooting skills

Strong troubleshooting and root cause analysis

Effective communication skills

Ability to work outside normal hours

Tools

MS Office applications

PowerHA tool kit

VIOS

Job description

Park Place Technologies in Orlando is seeking a Sr. Technical Support Engineer for IBM i systems. You will be responsible for implementing customer projects, ensuring compliance with requirements, and collaborating with internal teams to streamline solutions.

The ideal candidate will have over 7 years of experience in technical support engineering and expertise in IBM Power Hardware. A strong focus on effective communication and problem-solving skills is essential for success in this role.