Senior IBM i Technical Support Lead - Projects & Deployments
Service Express
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Job summary
Service Express is seeking a Sr. Technical Support Engineer- L4 (IBM i) to lead the implementation of customer projects on IBM i Power platforms.
You will collaborate with SMEs, SDMs, and support teams to ensure timely onboarding and smooth production transitions, delivering clear updates to stakeholders and translating complex technical details into accessible language. Responsibilities include onsite installations, migrations, and providing SME input to pre-sales.
Qualifications
- 7-10+ years of experience in a technical support engineering role.
Responsibilities
- Own project-related tasks and work with team members and customers to implement solutions for the IBM i platform.
Skills
Job description
Service Express is seeking a Sr. Technical Support Engineer- L4 (IBM i) to lead the implementation of customer projects on IBM i Power platforms.
You will collaborate with SMEs, SDMs, and support teams to ensure timely onboarding and smooth production transitions, delivering clear updates to stakeholders and translating complex technical details into accessible language. Responsibilities include onsite installations, migrations, and providing SME input to pre-sales.
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