Senior IBM i Systems Support Engineer

Park Place Technologies; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Park Place Technologies is seeking a Sr. Technical Support Engineer to lead implementations for customer projects based on IBM i Power platforms. This role requires ensuring customer requirements are met while collaborating with various teams for efficient service delivery.

With 7-10+ years of experience, candidates should possess a strong background in IBM Power Hardware and troubleshooting of IBM i O/S. You will play a key role in project management and customer support, including physical installations and system migrations.

The position may require working outside normal hours and traveling to customer sites as needed.

Qualifications

• 7-10+ years of experience in a technical support engineering role.
• Expert in IBM Power Hardware infrastructure and installations.
• Strong organizational and problem-solving skills.

Responsibilities

• Own project-related tasks for IBM i platforms.
• Deliver projects in line with customer requirements.
• Complete physical onsite installations of IBM Power servers.

Skills

Technical support engineering

IBM Power Hardware expertise

IBM i O/S technical troubleshooting

SAN replication/Switch configuration

Proficiency in MS Office

Effective communication

Troubleshooting skills

Job description

Park Place Technologies is seeking a Sr. Technical Support Engineer to lead implementations for customer projects based on IBM i Power platforms. This role requires ensuring customer requirements are met while collaborating with various teams for efficient service delivery.

With 7-10+ years of experience, candidates should possess a strong background in IBM Power Hardware and troubleshooting of IBM i O/S. You will play a key role in project management and customer support, including physical installations and system migrations.

The position may require working outside normal hours and traveling to customer sites as needed.