Senior IAM Platform Operations Lead

Cyber Security Jobs; Tempe (AZ); On-site; USD 150,000 - 190,000; Full time

Job summary

Northern Trust is seeking a Principal, IAM Platform Operations in Tempe to lead a global IAM platform portfolio. You will drive stability, automation, and governance across Identity Governance, PAM, authentication, and non-human identities, partnering with product, engineering, and risk teams.

The role emphasizes production readiness, scalable design, and senior technical mentorship, with responsibilities spanning incident remediation, performance metrics, and executive dashboards.

Qualifications

• 10+ years of IAM, cybersecurity, or enterprise tech experience.
• Deep expertise in IAM governance, PAM, authentication and authorization.
• Experience supporting large-scale enterprise IAM platforms.
• Strong understanding of platform operations, reliability, and cloud tech.
• Ability to influence strategy and coordinate multi-team execution.

Responsibilities

• Serve as the senior technical leader for IAM platform operations and service management.
• Define operational standards, support models, monitoring strategies, and reliability practices across IAM services.
• Lead complex operational initiatives, platform modernization efforts, and service maturity improvements.
• Drive automation, observability, resiliency, and operational excellence across the IAM portfolio.
• Partner with Engineering and Architecture teams on platform design, scalability, recoverability, and production readiness.
• Lead root cause analysis and remediation of significant operational incidents and systemic issues.
• Establish operational metrics, service health reporting, and executive performance dashboards.
• Support regulatory examinations, audits, risk assessments, and control validation activities.
• Provide technical mentorship and thought leadership for Engineers, Leads, and Operations teams.
• Influence strategic roadmap development and investment priorities across the IAM domain.

Skills

IAM expertise

Platform operations

Automation & tooling

Cloud technologies

Regulated environments

Tools

CyberArk

Saviynt

Entra ID

Okta

Ping

ServiceNow

Job description

Northern Trust is seeking a Principal, IAM Platform Operations in Tempe to lead a global IAM platform portfolio. You will drive stability, automation, and governance across Identity Governance, PAM, authentication, and non-human identities, partnering with product, engineering, and risk teams.

The role emphasizes production readiness, scalable design, and senior technical mentorship, with responsibilities spanning incident remediation, performance metrics, and executive dashboards.