Senior IAM Engineer — Ping & LDAP Expert, 24x7 Ops, Equity

CVS Health; Tennessee; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement savings options

Wellness programs

Paid time off

Equity award program

Job summary

CVS Health is seeking a Senior IAM Engineer to bolster enterprise IAM platforms, including Ping Identity and LDAP services, in a 24x7 environment. You will administer SSO, MFA, and directory services, troubleshoot authentication issues, and drive automation with PowerShell and Python.

Collaborate with infrastructure, security, and application teams while contributing to disaster recovery, platform upgrades, and incident response.

Qualifications

• 7+ years of IAM experience.
• 5+ years with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years with both Linux and Windows platforms.
• 3+ years of PowerShell, Python, Shell, or API-based automation.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM

Ping Identity

LDAP

Linux/Windows

Automation

Federation protocols

Education

Bachelor's degree

Tools

RadiantOne FID/VDS

Ping Directory

ODSEE

IBM Tivoli Directory Server

Azure AD / Entra ID

Job description

CVS Health is seeking a Senior IAM Engineer to bolster enterprise IAM platforms, including Ping Identity and LDAP services, in a 24x7 environment. You will administer SSO, MFA, and directory services, troubleshoot authentication issues, and drive automation with PowerShell and Python.

Collaborate with infrastructure, security, and application teams while contributing to disaster recovery, platform upgrades, and incident response.