Remote Senior IAM Engineer: Ping Identity & LDAP

CVS Health; Texas; Remote; USD 107,000 - 284,000; Full time

Job summary

CVS Health is seeking a Senior IAM Engineer to support enterprise Identity and Access Management platforms, including Ping Identity and LDAP directory services. You will be responsible for administration, troubleshooting, automation, and on-call support for SSO, MFA, and directory services in a 24x7 environment.

You will collaborate with security, network, and application teams, use PowerShell and Python automation, and continuously improve IAM operations while maintaining documentation and

Qualifications

• 7+ years of experience in Identity and Access Management (IAM).
• 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support Single Sign-On (SSO), Multi-Factor Authentication (MFA), Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM experience

On-call support

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

Ping Identity

RadiantLogic VDS/ICS

LDAP directory services

Linux

Windows

PowerShell

Python

Job description

CVS Health is seeking a Senior IAM Engineer to support enterprise Identity and Access Management platforms, including Ping Identity and LDAP directory services. You will be responsible for administration, troubleshooting, automation, and on-call support for SSO, MFA, and directory services in a 24x7 environment.

You will collaborate with security, network, and application teams, use PowerShell and Python automation, and continuously improve IAM operations while maintaining documentation and