Senior IAM Engineer: Ping Identity & SSO Expert

CVS Health; Washington (District of Columbia); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health is seeking a Senior IAM Engineer in the United States to support and enhance enterprise IAM platforms, including Ping Identity and LDAP directory services. You will manage SSO, MFA, and related infrastructure in a 24x7 environment.

You'll collaborate with infrastructure, security, and application teams, perform proactive monitoring, incident resolution, and platform upgrades, and contribute to automation using PowerShell, Python, Shell, and APIs.

Qualifications

• 7+ years of experience in Identity and Access Management (IAM).
• 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years of experience with both Linux and Windows platforms.
• 3+ years of experience with PowerShell, Python, Shell, or API-based automation.

Responsibilities

• Administer Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support Single Sign-On (SSO), Multi-Factor Authentication (MFA), Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Education

Bachelor's degree

Tools

Ping Identity

Radiant Logic

LDAP directories

Linux

Windows

PowerShell

Python

Shell

APIs

Job description

CVS Health is seeking a Senior IAM Engineer in the United States to support and enhance enterprise IAM platforms, including Ping Identity and LDAP directory services. You will manage SSO, MFA, and related infrastructure in a 24x7 environment.

You'll collaborate with infrastructure, security, and application teams, perform proactive monitoring, incident resolution, and platform upgrades, and contribute to automation using PowerShell, Python, Shell, and APIs.