Senior Hybrid Cloud Engineer & Automation Lead

Bell Techlogix

Indianapolis (IN)

Presencial

USD 120.000 - 165.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Bell Techlogix, Indianapolis, seeks an experienced Hybrid Cloud Infrastructure Engineer to lead customer environments, guide cross-functional teams, and drive automation and security initiatives. You will own end-to-end platform provisioning, incident resolution, and platform improvements across Azure/AWS, servers, storage, networking, and security.

The role emphasizes strong stakeholder relationships, proactive problem-solving, and supervision of endpoint management with Intune, Entra ID, and

Formación

Bachelor’s degree in information technology, computer science, engineering, or a related field, or an equivalent combination of education and relevant professional experience.
7+ years of experience in cloud and infrastructure engineering (Azure and AWS preferred).
Strong experience across server, storage, networking, and security domains.
Hands‑on experience with Microsoft Intune / Endpoint Manager (UEM).
Experience with identity and access management (Entra ID / Azure AD), including directory services, authentication, authorization, and role‑based access control.
Experience with automation and scripting tools such as PowerShell and Ansible, including the application of infrastructure‑as‑code and configuration management principles.

Responsabilidades

Act as the primary engineering lead for assigned customer environments, building strong stakeholder relationships and providing technical guidance.
Lead service reviews, operational discussions, and technical escalations while ensuring transparency and alignment.
Collaborate with cross-functional teams, vendors, and service providers to resolve issues and support platform improvements.
Identify and drive opportunities for optimization, automation, and service expansion.
Implement, support, and maintain hybrid cloud and infrastructure platforms (Azure/AWS, servers, storage, networking, security), ensuring availability, performance, and security.
Lead complex troubleshooting, root-cause analysis, and serve as an L2-L3 escalation point for critical issues.
Responsible for managing and resolving incidents, service requests, and changes in accordance with established procedures and service-level objectives.
Oversee system provisioning, configuration, patching, and lifecycle management.
Implement and manage modern endpoint management solutions using Microsoft Intune, including compliance policies, configuration profiles, and security baselines.
Manage application deployment, patching, and endpoint lifecycle processes, integrating with Entra ID and identity controls.
Support endpoint security initiatives and zero-touch provisioning (e.g., Autopilot).
Monitor system health, performance, and alerts; respond to incidents within SLA targets.
Support disaster recovery, backup, and resiliency initiatives to ensure business continuity.
Drive incident, problem, and change management processes alignment with operational standards and best practices.
Develop and maintain automation, scripting, and infrastructure-as-code to improve reliability, consistency, and efficiency.
Identify and implement proactive improvements across monitoring, patching, and configuration management.
Identify opportunities for service expansion or optimization and support upsell initiatives where applicable
Maintain accurate technical documentation, diagrams, and runbooks.
Ensure environments align with security, compliance, and architectural standards.
Contribute to knowledge sharing and engineering standards.
Comply with organizational policies, standards, and regulatory requirements.
Performs other duties as assigned by management.