Senior HVAC Technician — Mentor & Diagnostics

Collins Comfort Masters; Tempe (AZ); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Health, Vision and Dental

401K with company match

Life Insurance & Disability

Robust PTO

Professional development

Identity Theft protection

Job summary

Collins Comfort Masters in Tempe, AZ seeks HVAC Service Technicians to diagnose and repair residential systems, provide options and pricing, order parts, and ensure code compliance. The role will serve as a mentor to HVAC Installers and uphold exceptional customer service standards.

We offer a comprehensive benefits package and ongoing training in a dynamic, collaborative team environment, with opportunities for growth and career development.

Qualifications

• 3+ years of experience in maintenance, diagnosing & troubleshooting HVAC systems.
• Mechanical aptitude.
• Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations.
• Results driven in a high-energy environment.
• Attention to detail.
• Must be able to follow directions and work independently.
• Service Titan experience preferred.

Responsibilities

• Successfully perform routine maintenance on residential heating and air conditioning systems.
• Operate a variety of hand and power tools to inspect, repair, and conduct maintenance on furnaces, condensers, and compressors.
• Build client relationships by providing outstanding service through strong communication and customer service skills.
• Educate your clients on their systems and maintenance requirements.
• Identify opportunities for clients to improve their home comfort systems through product overview.
• Document service performed and recommendations made by completing applicable forms, reports, logs and/or records.
• Complete all tasks in accordance with quality and safety standards.

Skills

Mechanical aptitude

Interpersonal skills

Customer service

Attention to detail

Independent worker

Tools

Service Titan

Job description

Collins Comfort Masters in Tempe, AZ seeks HVAC Service Technicians to diagnose and repair residential systems, provide options and pricing, order parts, and ensure code compliance. The role will serve as a mentor to HVAC Installers and uphold exceptional customer service standards.

We offer a comprehensive benefits package and ongoing training in a dynamic, collaborative team environment, with opportunities for growth and career development.