Senior HVAC Service Technician

Service Experts; Salem (VA); On-site; USD 36,000 - 45,000; Full time

Job summary

Service Experts in Salem, VA is seeking an experienced HVAC technician to perform residential and light commercial service and maintenance. You will diagnose, repair, and maintain HVAC systems, promote services, and ensure customer satisfaction.

Ideal candidates have 4+ years in HVAC with technical certification, EPA and safety certificates, and a valid license. A valid driver's license and ability to work flexible hours are required for this role.

Qualifications

• 4+ years' experience in HVAC with technical training certification.
• EPA and safety certifications required.
• Must possess valid licensing or certification as required by laws or regulations for the work area.
• Proficient at reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems.

Responsibilities

• Perform residential and light commercial service and maintenance calls.
• Analyze, diagnose, and resolve customer problems in a courteous, professional, timely, and accurate manner.
• Diagnose and service heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Inspect equipment and perform diagnostics to prevent breakdowns or callbacks.
• Complete routine maintenance and equipment cleaning as needed.
• Record required information on a handheld device and complete paperwork accurately.
• Collect payments from customers and coordinate with dispatch for status updates.
• Promote products and services and ensure customer satisfaction.

Skills

HVAC servicing

Reading wiring diagrams

Mechanical aptitude

Customer service

Time management

Driver's license

Education

High School Diploma/GED

HVAC certification

EPA certification

Licensing as required

Job description

Service Experts in Salem, VA is seeking an experienced HVAC technician to perform residential and light commercial service and maintenance. You will diagnose, repair, and maintain HVAC systems, promote services, and ensure customer satisfaction.

Ideal candidates have 4+ years in HVAC with technical certification, EPA and safety certificates, and a valid license. A valid driver's license and ability to work flexible hours are required for this role.