Senior HVAC Service Technician

Service Experts; Cleveland (OH); On-site; USD 60,000 - 77,000; Full time

Job summary

Service Experts is seeking a skilled HVAC service technician to service residential and light commercial systems. You will diagnose, repair, and maintain heating, cooling, ventilation, and related equipment, ensuring customer satisfaction.

You will work under minimal supervision and coordinate with dispatch while promoting service offerings. The role requires 6+ years of HVAC experience, EPA/safety certifications, and a valid driver's license.

Qualifications

• High school diploma or GED with additional HVAC training.
• EPA and safety certifications required.
• 6+ years HVAC experience and technical training.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Perform residential and light commercial service and maintenance calls.
• Diagnose, analyze, and resolve customer problems in a courteous, timely manner.
• Service heating, cooling, ventilation, and refrigeration equipment and accessories.
• Inspect equipment and diagnose potential problems to prevent breakdowns.
• Complete routine maintenance and equipment cleaning as needed.
• Deliver parts and equipment for service work; record information on handheld device.
• Communicate with dispatch to provide status reports.
• Promote products and services to customers; generate replacement sales leads.
• Ensure company property, vehicles, and tools are properly used and accounted for.
• Represent the company professionally and ethically; follow procedures.
• Maintain vehicle stock and reorder supplies as needed.
• Perform similar duties as assigned; maintain regular attendance.

Skills

Mechanical aptitude

Reading wiring diagrams

Troubleshooting problems

Electrical systems understanding

Communication skills

Time management

Valid driver’s license

Education

High school diploma/GED

Technical training certification

EPA certification

Safety certifications

Job description

Service Experts is seeking a skilled HVAC service technician to service residential and light commercial systems. You will diagnose, repair, and maintain heating, cooling, ventilation, and related equipment, ensuring customer satisfaction.

You will work under minimal supervision and coordinate with dispatch while promoting service offerings. The role requires 6+ years of HVAC experience, EPA/safety certifications, and a valid driver's license.