Senior HVAC Service Technician

Onehourpittsburghpa; Akron, Northern (OH, KY); Hybrid; USD 41,000 - 62,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

One Hour Heating & Air Conditioning of South Akron is seeking a Senior Service Technician to help build a trusted HVAC service presence in Southern Akron. You will be a founding team member guiding craftsmanship, customer service, and team development as we grow.

You will diagnose and repair residential systems, mentor technicians, and train new hires while maintaining safety standards and excellent customer communication. Competitive pay and benefits offered.

Qualifications

• 5+ years hands-on HVAC service/repair experience required.
• EPA 608 Certification required.
• Strong troubleshooting and judgment under pressure.
• Excellent customer service and communication skills.
• Must be able to lift up to 75 lbs and work in tight spaces.

Responsibilities

• Diagnose and repair furnaces, boilers, heat pumps, ACs, and ductwork.
• Handle complex service calls and escalated diagnostics.
• Perform routine and preventative maintenance; install new equipment as needed.
• Mentor and coach junior technicians and apprentices.
• Train new team members on standards, safety, and customer service.
• Maintain accurate service records and parts usage.

Skills

5+ years HVAC service/repair

Strong troubleshooting

Excellent customer service

Education

EPA 608 Certification

Ohio HVAC contractor license

Tools

NATE certification

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Senior HVAC Service Technician — Founding Team Member

Location: Akron Ohio | Job Type: Full-Time | Compensation: $30-$45/hour, Based on Skills And Experience

About the Role

One Hour Heating & Air Conditioning of South Akron is a newly opened franchise location bringing trusted, national-brand HVAC service to Southern Akron and we're looking for an experienced Senior Service Technician to help us build it right from the ground up. You'll be one of our founding team members, setting the standard for craftsmanship and customer service as we grow, and mentoring the technicians and apprentices who join after you.

We're looking for someone who's not just skilled with their hands, but who takes pride in developing others.

What You'll Do

• Diagnose and repair furnaces, boilers, heat pumps, air conditioners, and ductwork on residential systems
• Handle the most complex and challenging service calls, including second-opinion and escalated diagnostics
• Perform routine and preventative maintenance, and install new HVAC equipment as needed until we grow large enough to specialize
• Mentor and coach newer technicians and apprentices — teaching diagnostic approach, technique, and professionalism, not just tasks
• Help train incoming team members on company standards, safety protocols, and customer service expectations as the location grows
• Communicate clearly with customers about system issues, repair options, and pricing
• Maintain accurate service records, including work performed and parts used
• Follow all safety protocols and local/state code requirements
• Participate in an on-call rotation for emergency service calls (seasonal, as needed)
• Keep your service vehicle stocked, organized, and well-maintained

What We're Looking For

• 5+ years of hands-on HVAC service/repair experience required — we're looking for a seasoned technician, not an entry-level hire
• Demonstrated ability to train, coach, or mentor less experienced technicians
• EPA 608 Certification required
• Valid driver's license with a clean driving record
• Deep working knowledge of electrical, refrigeration, and gas systems across a wide range of equipment types and brands
• Strong troubleshooting skills, sound judgment, and the ability to make the right call under pressure
• Comfortable working in tight spaces, attics, crawlspaces, and outdoor conditions year-round (Ohio weather included!)
• Excellent customer service and communication skills — you'll often be the face of a brand-new location in the community
• Ability to lift up to 75 lbs and work on ladders/rooftops

Strongly preferred:

• NATE certification
• Ohio HVAC contractor license, or desire and ability to obtain
• Prior experience as a lead technician, trainer, or crew supervisor
• Experience with smart thermostats and modern controls

Compensation & Benefits

We offer a competitive pay package based on experience, plus a strong benefits package designed to support you and your family:

• Pay: Competitive hourly/salary rate, commensurate with experience
• Performance Incentives: Share in the companies success
• Health Coverage: Medical, dental, and vision insurance
• Retirement: 401(k) with company match
• Paid Time Off: Paid vacation, sick time, and holidays
• Vehicle & Tools: Company vehicle, and tools provided or tool allowance
• Training: Ongoing paid training and support for certifications (NATE, EPA renewals, manufacturer trainings)
• Overtime & On-Call Pay: Overtime opportunities and additional pay for on-call/emergency service
• Uniforms: Company-provided uniforms
• Growth: As a founding team member, you're first in line for advancement into Lead Technician, Field Supervisor, or Operations roles as the location expands

Schedule

Full-time, Monday–Friday with seasonal on-call rotation for emergency HVAC calls (nights/weekends as needed).