Senior HVAC Service Tech & Field Lead

INNOVA; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

INNOVA is seeking a Senior HVAC Service Technician to support field service operations, complex troubleshooting, and warehouse-based repair and refurbishment. The role covers inspections, diagnostics, installations, and cost‑effective problem solving across customer sites.

Requirements include 5–7 years of hands‑on HVAC experience, HVAC certification, a valid driver's license, and the ability to work independently in field, warehouse, and customer environments. A competitive salary is offered.

Qualifications

• 5-7 years of hands-on HVAC service experience.
• HVAC certification required.
• Strong knowledge of HVAC systems, controls, electrical and mechanical components, diagnostics, and performance testing.
• Valid driver’s license.
• Ability to lift, move, and maneuver equipment safely.
• Ability to work independently in field, warehouse, and customer-site environments.
• Strong communication, organization, documentation, judgment, and problem-solving skills.
• Competitive salary of $120,000 - $160,000 annually, based on experience.
• Full-time employment with opportunities for continued growth and development.

Responsibilities

• Perform HVAC inspections, diagnostics, maintenance, troubleshooting, repairs, installations, component replacements, adjustments, and performance testing.
• Lead or support pre-installation inspections, post-installation support, system start-ups, and technical issue resolution.
• Diagnose root causes and determine effective corrective actions.
• Serve as a senior technical resource and guide less-experienced technicians as needed.
• Support multi-technician projects involving equipment movement, staging, placement, and coordination.
• Communicate professionally with customers, dispatch, supervisors, and internal teams.
• Follow all applicable codes, safety standards, company procedures, and customer-site requirements.
• Complete accurate service reports, job notes, inspection records, labor and parts records, photos, and corrective-action documentation in company systems and CRMs.
• Escalate technical, safety, operational, or customer issues promptly.

Skills

HVAC troubleshooting

Electrical & mechanical knowledge

Documentation skills

Communication skills

Education

HVAC certification

Tools

Diagnostic tools

Job description

INNOVA is seeking a Senior HVAC Service Technician to support field service operations, complex troubleshooting, and warehouse-based repair and refurbishment. The role covers inspections, diagnostics, installations, and cost‑effective problem solving across customer sites.

Requirements include 5–7 years of hands‑on HVAC experience, HVAC certification, a valid driver's license, and the ability to work independently in field, warehouse, and customer environments. A competitive salary is offered.