Senior HVAC Service Operations Leader

YDU JC Air Cond & Ref Inc.- Dubai; Omaha (NE); On-site; USD 97,000 - 130,000; Full time

Benefits offered by this job

401K

Medical, dental, vision

Paid vacation

Bonus plan

Job summary

Johnson Controls is seeking an experienced professional to lead day-to-day HVAC service operations at the Omaha branch. The role focuses on managing service processes, profitability, and customer satisfaction, with a strong emphasis on safety and cross-functional collaboration.

We require at least five years in service operations, HVAC industry experience, and proven leadership. The position offers a competitive salary, bonus plan, and comprehensive benefits, with opportunities for professional

Qualifications

• Minimum of 5 years' service experience in managing service operations or dispatch/scheduling.
• HVAC commercial industry experience with increasing responsibilities (5+ years).
• Strong communication and interpersonal abilities with internal/external clients.
• Ability to manage multiple projects with financial impact awareness.

Responsibilities

• Owns day-to-day tactical local HVAC service business and drives process execution.
• Leads branch service teams to meet customer satisfaction and financial goals.
• Forecasts, analyzes, and drives service business processes with cross-functional partners.
• Provides coaching and support to service teams on standard methodologies and software.
• Ensures delivery standards align with balanced, profitable growth.

Skills

Interpersonal skills

Written & verbal communication

Priority management

Leadership

Analytical thinking

Project accounting principles

Education

Bachelor's Degree or HVAC equivalent

Tools

Service Management software

Financial accounting systems

Job description

Johnson Controls is seeking an experienced professional to lead day-to-day HVAC service operations at the Omaha branch. The role focuses on managing service processes, profitability, and customer satisfaction, with a strong emphasis on safety and cross-functional collaboration.

We require at least five years in service operations, HVAC industry experience, and proven leadership. The position offers a competitive salary, bonus plan, and comprehensive benefits, with opportunities for professional