Senior HVAC & Electrical Ops Leader for Growth

Cpiplumbing; Vernon (CT); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Company Vehicle or Vehicle Allowance

Leadership Development & Training

Career Advancement Opportunities

Team-oriented culture

Job summary

CPI Plumbing, Heating, Cooling & Electrical is seeking an experienced HVAC & Electrical Manager to lead service and installation teams, drive operational excellence, and grow profitability.

You will coach managers, technicians and apprentices, manage budgets and KPIs, ensure safety and compliance, and deliver exceptional customer experiences while building a high-performing, customer-first culture.

Qualifications

• 5+ years of leadership experience managing residential HVAC and/or Electrical operations.
• Proven success leading service and installation teams.
• Strong financial and operational acumen with experience managing budgets and KPIs.
• Excellent leadership, communication, and coaching skills.
• Experience recruiting, training, and developing high-performing teams.
• Customer-first mindset with a passion for delivering exceptional service.
• Strong understanding of residential HVAC systems, electrical services, and industry best practices.

Responsibilities

• Lead the daily operations of the HVAC and Electrical departments.
• Coach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.
• Drive revenue growth while maintaining strong gross profit performance.
• Monitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.
• Partner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.
• Recruit, hire, onboard, and retain top HVAC and Electrical talent.
• Conduct ride-alongs, performance coaching, and regular team meetings.
• Ensure all work is completed safely and complies with company standards, local codes, and industry regulations.
• Oversee inventory, fleet utilization, equipment, and departmental budgets.
• Foster a culture built on accountability, teamwork, safety, and continuous improvement.

Skills

Leadership experience

Budgeting

KPIs management

Coaching/mentoring

Recruitment & development

Customer-first mindset

HVAC/Electrical knowledge

Communication skills

Job description

CPI Plumbing, Heating, Cooling & Electrical is seeking an experienced HVAC & Electrical Manager to lead service and installation teams, drive operational excellence, and grow profitability.

You will coach managers, technicians and apprentices, manage budgets and KPIs, ensure safety and compliance, and deliver exceptional customer experiences while building a high-performing, customer-first culture.